Vasif Lodhi
Aldershot,Hampshire
Summary
Approachable and confident individual with a passion for hard work and seeing results. I'm someone who approaches customers, rather than waiting to be approached. I'm naturally curious and enjoy learning. I approach every task with a can-do attitude and communicate clearly. I work well as part of a team, thrive under pressure and stay calm in busy environments, and take pride in delivering great service every time.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Junior IT Technician | VOLUNTEER
06.2025 - 01.2026
- Worked in a team to maintain and troubleshoot 50+ IT systems, communication devices and network equipment.
- Gained hands-on experience with customer service, developing my ability to explain products to a diverse customer base.
- Assisted with inventory management and ensured equipment was accounted for and up to date.
Retail Assistant | VOLUNTEER
07.2024 - 06.2025
- Helped in the setup of special events and promotional activities within the store.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Resolved customer complaints, ensuring satisfaction and repeat business.
Education
GCSEs - Eng Lit, Eng Lang, Higher Maths, Chemistry, Biology, Physics, Geography, Spanish, Business, CMDIP
Glenthorne High School
London 09.2021 - 06.2024
A-Levels - Information Technology, Mathematics, Media Studies
Glenthorne Sixth Form
London 09.2024 - 07.2025
T-Level - Digital Support and Security
Farnborough College of Technology
Farnborough 09.2025 -
Skills
- Customer Service & Sales Support
- Extensive IT knowledge
- Teamwork & Collaboration
- Verbal Communication
- Problem Solving
- Confident explaining products and services
- Reliable & Punctual
- Asking the right questions to understand customer needs
- Fast Learner
- Reliable
- Adaptable
Certification
- Cisco Verified Network Addressing and Basic Troubleshooting
- Cisco Verified Networking Devices and Initial Configuration
- Cisco Verified Ethical Hacker
- Cisco Verified IT Essentials
- Josephine Mould Award 2024
Languages
English
Fluent
Urdu
Intermediate
References
References available upon request.
Timeline
T-Level - Digital Support and Security
Farnborough College of Technology
09.2025 -
Junior IT Technician | VOLUNTEER
06.2025 - 01.2026
A-Levels - Information Technology, Mathematics, Media Studies
Glenthorne Sixth Form
09.2024 - 07.2025
Retail Assistant | VOLUNTEER
07.2024 - 06.2025
GCSEs - Eng Lit, Eng Lang, Higher Maths, Chemistry, Biology, Physics, Geography, Spanish, Business, CMDIP
Glenthorne High School
09.2021 - 06.2024