Vasif Kapadia
London,UK
Summary
Strategic Digital Channels Leader with over 15 years' experience driving transformational digital programmes within global commercial and retail banks. Proven success in leading large-scale, complex initiatives to deliver exceptional digital experiences, revenue growth, and operational efficiencies across diverse markets including Europe, Asia, and Africa. Skilled in strategic leadership, stakeholder management, and technology-driven innovation, aligning digital channel strategies with corporate objectives for sustained competitive advantage.
Overview
15
15
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Associate Director (Senior Digital Manager)
HSBC Bank Plc.
London
03.2022 - 04.2025
- Spearheaded HSBC’s digital transformation strategy for Business Banking and Large Corporate segments, successfully delivering strategic client migrations from legacy systems to cutting-edge digital platforms across Europe, notably France, Germany, and the UK
- Enhanced client onboarding experience by introducing automated processes and robust controls, significantly reducing operational overheads and improving customer satisfaction
- Led high-performing, cross-functional teams comprising Technology, Marketing, and Design to launch and optimize digital products, driving substantial gains in client engagement and operational efficiency
- Managed high-stakes regulatory compliance and risk initiatives, ensuring seamless alignment with global regulatory standards, security protocols, and customer-centric requirements
HSBCnet and Interactive Manager
HSBC Bank Plc.
London
03.2019 - 02.2022
- Directed strategic digital payment initiatives, including Confirmation of Payee, Brexit adaptations, and anti-fraud measures, significantly bolstering client security and regulatory compliance across the UK and Europe
- Commercialized e-Commerce payment enhancements, delivering substantial increases in net fee income and driving digital adoption through strategic market positioning and tailored client solutions
- Provided strategic leadership, presenting digital product roadmaps and strategic insights to senior executives (Exco and Steerco), influencing critical business decisions and securing executive sponsorship
Senior Business Analyst
HSBC Bank Plc.
Pune
01.2015 - 02.2019
- Led global digital initiatives including Payment Transparency and Instant Payments, achieving regulatory compliance and strategically positioning HSBCnet as a leading digital payments platform
- Managed end-to-end delivery of complex digital payment solutions (SEPA, SWIFT, ACH), optimizing business processes and ensuring alignment with global strategic objectives
- Implemented governance frameworks, enhancing quality assurance, risk management, and timely delivery across quarterly product releases
Product Manager
Oracle Financial Services Software Ltd.
Mumbai
04.2010 - 01.2015
- Managed product strategy and delivery of Oracle’s Flexcube Direct Banking, driving two major global releases and significantly expanding capabilities in retail digital payments and account management across multiple international markets
- Acted as key liaison between sales, consulting, and development teams, successfully aligning product enhancements with global market demands and achieving targeted customer adoption
- Built and maintained robust governance processes, managing complex client rollouts, user acceptance testing, risk mitigation, and stakeholder communication
Education
Executive MBA - Finance
S P Jain School of Global Management
Bachelor of Engineering - Electronics
University of Mumbai
Skills
- Digital Channel Leadership
- Strategic Product Management
- Payment Innovations
- Digital Transformation
- API & Mobile Banking
- Stakeholder Management
- Risk & Compliance
- Client Experience
- Agile & SDLC
- Analytics & Data-Driven Decisions
Certification
- Capstone Simulation – Capsim, 06/01/24
- Digital Marketing and Analytics – StratX, 04/01/24
- Blue Ocean Strategy – StratX, 01/01/24
- Advanced API's for Business – HSBC, 08/01/21
- Facilitation Techniques – Korn Ferry, 10/01/15
- Fundamentals of Business Analysis – HSBC, 06/01/15
- Foundation Program in Finance – Oracle, 06/01/10
Languages
English
Hindi
Marathi
Custom
- Consistently recognized as Top Performer – HSBC
- Star Performer Award – HSBC, 2018
- Recognition of Individual Superior Effort Award – HSBC, 2016
- Team Awards – HSBC (2019), Oracle (2011)
Timeline
Associate Director (Senior Digital Manager)
HSBC Bank Plc.
03.2022 - 04.2025
HSBCnet and Interactive Manager
HSBC Bank Plc.
03.2019 - 02.2022
Senior Business Analyst
HSBC Bank Plc.
01.2015 - 02.2019
Product Manager
Oracle Financial Services Software Ltd.
04.2010 - 01.2015
Bachelor of Engineering - Electronics
University of Mumbai
Executive MBA - Finance
S P Jain School of Global Management
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