Dynamic Off Licence Shop Manager with strengths in team recruitment and training. Cultivates a motivated workforce to enhance customer service and drive sales. Implements customer feedback to refine product offerings and improve service quality.
Overview
10
10
years of professional experience
Work History
Off licence shop manager
Agshu ltd
, Romford
06.2016 - 08.2026
Actioned customer feedback to improve product and service provisions.
Stored stock safely and securely to maintain quality of goods.
Merchandised displays to showcase new and popular items.
Hired and trained staff for optimum performance against sales and marketing objectives.
Recruited motivated, personable staff to deliver outstanding customer care.
Labelled goods clearly and accurately in line with Trading Standards laws.
Reduced waste by offering special prices on goods nearing expiry dates.
Determined optimal mix and levels of stock to meet demand and minimise costs.