Varun Verma
Slough
Summary
Dynamic professional with a proven track record in enhancing operational efficiency and customer satisfaction at PML Logistics Raleigh. Skilled in problem-solving and clear communication, demonstrated through streamlining order processing and fostering customer relationships. Excels in physically demanding environments and collaborative teamwork, significantly contributing to workplace productivity and client contentment.
Overview
1
1
year of professional experience
Work History
Warehouse Worker
PML Logistics Raleigh
07.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Sales Advisor
Superdrug
02.2024 - 06.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Housekeeper
Crown Plaza Hotel
05.2023 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
MBA - Business Administration, United Kingdom
Bloomsbury Institute
London, United Kingdom02.2024
BBA - Business Administration, United Kingdom
Kurukshetra University
Kurukshetra06.2021
No Degree - Intermediate
Sacred Heart Convent
Ludhiana06.2018
High School Diploma -
Sacred Heart Convent
Ludhiana06.2016
Skills
Self-Motivated and Disciplined
Bathroom cleaning
Mopping and sweeping
Dusting furniture
Physically strong
Cleaning and Organizing
Problem-Solving
Clear Communication
Teamwork
Housekeeping
Cleaning and organizing abilities
Customer Service
Vacuuming and sweeping
FLUENT IN [hindi,punjabi]
Sweeping and Mopping
Time Management
Multitasking and Prioritizing
Floor Vacuuming
Kitchen Cleaning and Dishwashing
Languages
Punjabi
Native language
Hindi
Advanced
C1
English
Upper intermediate
B2
Timeline
Sales Advisor
Superdrug
02.2024 - 06.2024
Warehouse Worker
PML Logistics Raleigh
07.2023 - Current
Housekeeper
Crown Plaza Hotel
05.2023 - 08.2023
MBA - Business Administration, United Kingdom
Bloomsbury Institute
BBA - Business Administration, United Kingdom
Kurukshetra University
No Degree - Intermediate
Sacred Heart Convent
High School Diploma -
Sacred Heart Convent
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