VARUN NACHIMUTHU
Glasgow
Summary
Fraud professional with extensive experience in fraud investigation and compliance management. Proven experience in analyzing transactional patterns, conducting fraud investigations , and ensuring adherence to FCA, GDPR, and organizational policy . I Excel in managing sensitive cases, working along with functional teams, and providing outstanding customer satisfaction. Skills include stakeholder management , fraud resolution, and operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Fraud Investigation Analyst
Lloyds Banking Group
Glasgow
2025.04 - Current
- Conduct robust analysis of debit card disputes and suspected fraud cases, ensuring compliance with FCA regulations and VISA policies.
- Handle sensitive customer interactions, delivering empathetic support while maintaining accuracy and professionalism.
- Investigate unauthorized transactions, logging and escalating cases where necessary to mitigate risks.
- Maintain detailed Notes using internal systems, adhering strictly to GDPR and internal quality standards.
- Collaborate with internal teams to implement fraud awareness measures and compliance improvements.PR
Sales and Marketing Analyst
Housr Technologies
Bangalore
2022.04 - 2023.08
- Oversaw compliance with internal and external operational regulations, ensuring smooth transport and logistics operations.
- Analyzed occupancy performance data, optimizing food and services scheduling and efficiency using Power BI,Excel and SQL.
- Managed customer interactions to ensure satisfaction and operational accuracy.
Education
MASTER'S IN BUSINESS ANALYTICS - IT
UNIVERSITY OF STRATHCLYDE
Glasgow 2024.01 - 2025.01
BACHELOR OF TECHNOLOGY - Engineering
AMRITA UNIVERSITY
Coimbatore 2018.03 - 2022.05
Skills
- Data Analytics: Python, SQL, and Power BI for compliance reporting, risk assessment, and operational insights
- Customer Issue Resolution: Experienced in handling sensitive interactions with professionalism and empathy
- Fraud Investigation & Compliance Management: Expertise in identifying discrepancies, analyzing detailed evidence, and adhering to regulatory guidelines
- Stakeholder and Relationship Management: Stakeholder engagement, relationship building with partners and framework holders, cross-functional team collaboration
- Operational Efficiency: Logistics and Supply Chain Management,Project management, Client Communication and Customer Issue Resolution
Projects
Strategic Analysis for BAE Systems
- Conducted a comprehensive analysis of regulatory and operational risks associated with Gen IV nuclear technology.
Double Materiality Assessment (DMA) for Shannon Group
- Assessed ESG compliance risks and opportunities, ensuring adherence to CSRD regulations and stakeholder expectations.
Relevant Coursework
- Professional Membership- BCS(British Computer Society),IIBA(International Institute of Business Analysis). Preparing for BCS Business Analyst Practioner Exam.
Timeline
Fraud Investigation Analyst
Lloyds Banking Group
2025.04 - Current
MASTER'S IN BUSINESS ANALYTICS - IT
UNIVERSITY OF STRATHCLYDE
2024.01 - 2025.01
Sales and Marketing Analyst
Housr Technologies
2022.04 - 2023.08
BACHELOR OF TECHNOLOGY - Engineering
AMRITA UNIVERSITY
2018.03 - 2022.05