Varun
Southall
Summary
Dedicated first-year BSc Marketing student at the University of Bedfordshire, actively pursuing a part-time position to leverage strong work ethic and quick learning ability. Demonstrates good communication skills, strong IT proficiency, and meticulous attention to detail, making a valuable contribution in fast-paced environments. Proven adaptability and responsibility, having independently managed the relocation process to the UK for studies. Committed to punctuality and teamwork, ready to excel in various hands-on roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
REMOTE DISPATCHER
Dispatch Axis
01.2025 - 07.2025
- Coordinated and tracked a fleet of 10 or more drivers across multiple routes daily, using GPS and dispatch software to ensure timely and efficient service delivery.
- Acted as the main communication link for drivers, providing real-time updates on traffic, route changes, and delivery instructions to minimize delays, and solve on-road issues.
- Managed a high volume of incoming calls and customer inquiries, providing accurate status updates on product availability and delivery times, with a professional and helpful attitude.
- Maintained meticulous records of all dispatch activities, including driver logs, delivery times, and incident reports, ensuring 100% accuracy in data entry for operational compliance.
- Collaborated closely with the warehouse team and supervisors to streamline the scheduling of loads, prioritize urgent deliveries, and ensure a smooth dispatch process from start to finish.
STOCKER, CASHIER & CLEANER
Vicky General Store
Pundri
05.2023 - 11.2024
- Delivered excellent customer service to over 50 customers daily in a busy retail environment, efficiently resolving queries and assisting with product location to enhance their shopping experience.
- Accurately processed all cash and card transactions at the billing counter, taking responsibility for daily cash reconciliation, and ensuring 100% accuracy in all financial dealings.
- Proactively managed on-floor inventory by restocking shelves, organizing product displays, and monitoring stock levels to prevent shortages and ensure a fully stocked, tidy appearance.
- Played a key role in store logistics by assisting with the receiving and unpacking of new supplier deliveries, ensuring all stock was correctly stored and accounted for.
- Maintained high standards of cleanliness and organization throughout the store, contributing to a safe and welcoming environment for both customers and colleagues.
Education
BSc (Hons) - Marketing
University of Bedfordshire
Luton09-2025
IELTS Academic Certificate - English
British Council/IDP
07-2024
Senior Secondary - Arts
Haryana Open Board
04-2024
Secondary -
CBSE Board
04-2021
Skills
- Client support
- Detail-oriented data management
- Communication skills
- Multitasking and organization
- Attentive listening
- Proficient in shift management
- Strong attention to detail
- Experienced in software usage
- Time management
- Problem solving
Websites
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1
Certification
- IELTS
References
References available upon request.
Timeline
REMOTE DISPATCHER
Dispatch Axis
01.2025 - 07.2025
STOCKER, CASHIER & CLEANER
Vicky General Store
05.2023 - 11.2024
BSc (Hons) - Marketing
University of Bedfordshire
IELTS Academic Certificate - English
British Council/IDP
Senior Secondary - Arts
Haryana Open Board
Secondary -
CBSE Board