VARSHINI KOWSHIK
Coventry,West Midlands
Summary
Certified Scrum Master and SAFe Agilist with 8+ years of experience driving Agile delivery and digital transformation in software development environments. Skilled in leading cross-functional teams, coaching Agile practices, and managing stakeholder relationships to ensure alignment and successful project outcomes. Proven ability to foster collaboration, streamline processes, and accelerate product delivery while maintaining high quality and continuous improvement.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Scrum Master
BNP Paribas
Barningham
2025.10 - Current
Managing cross-functional teams, supporting product owner and development team effectively.
Leading transition from waterfall to Agile methodologies, enhancing project adaptability.
Established metrics-driven performance measures to improve roadmap predictability.
Fostered stakeholder communication through mentorship, guiding data team in Agile adoption.
Senior Scrum Master
Jaguar Land Rover (JLR)
Manchester
2023.01 - 2024.01
- Supported a backend development team of 10 engineers focused on core vehicle services platform, ensuring high collaboration and Agile consistency.
- Played a pivotal role in ensuring the team was first to go live, delivering a high-stakes backend system with zero critical issues in production.
- Managed sprint planning, release timelines, and production deployments, achieving 100% on-time delivery over multiple releases.
- Collaborated closely with JLR stakeholders to ensure transparency, scope clarity, and timely feedback, contributing to a 20% reduction in change requests.
- Facilitated effective communication and alignment across distributed teams, product owners, and leadership through reporting, demos, and Agile metrics dashboards.
Scrum Master / Delivery Lead
BT Group (British Telecom)
Birmingham
2019.01 - 2023.01
- Led delivery for major initiatives including the BT & EE collaboration, 5G launch, and AEM-based web experience transformation, ensuring timely, high-quality production releases.
- Spearheaded the implementation of Flutter for the BT mobile app, reducing app release cycles by 30% and improving user experience across platforms.
- Managed 3 cross-functional teams (~30 members) across development, QA, DevOps, and business analysis — overseeing the entire SDLC, including release coordination, environment readiness, and post-production support.
- Improved sprint predictability and reduced spillover through active coaching, metric-driven retrospectives, and process optimization.
- Acted as a key Agile coach and delivery partner, mentoring team members and fostering an environment of ownership, transparency, and continuous improvement.
- Built strong alignment with product owners and stakeholders across business units, enhancing stakeholder satisfaction and strategic delivery success.
Education
Bachelor of Engineering - Information Science
BNM Institute Of Technology
2011.05 - 2015.05
Skills
- Agile & Project Management: Jira, Confluence, Azure DevOps, Trello, Miro, MS Project, VersionOne
- Agile Methodologies: Scrum, SAFe (Scaled Agile), Kanban, Lean, PI Planning, Scrum of Scrums
- Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace, SharePoint
- CI/CD & DevOps (Awareness): Jenkins, GitLab, Bitbucket, Docker (basic knowledge), SonarQube, TestRail
- Monitoring & Reporting: Power BI, Jira Dashboards, Excel (Advanced), Burndown Charts, Velocity & Cycle Time Analytics
- Web & Mobile Technology Exposure (Project Level): Flutter, AEM (Adobe Experience Manager), Android/iOS (Flutter-based apps), REST APIs
- Documentation & Knowledge Management: Confluence, Lucidchart
Websites
Certification
- Certified Scrum Master (CSM) — Scrum Alliance
- SAFe 6 Agilist (SA) — Scaled Agile
- AI Tools Workshop — be10x
Awards
NTT Data Star : Most Outstanding employee of the year., NTT Data Star: Retention Bonus Award., NTT Data Rewards & Recognition: Employee of the quarter
Leadership & Agile Coaching skills
- Improved Sprint Efficiency: Increased team velocity by 30% over four years through iterative improvements in Agile ceremonies, backlog management, and cross-functional collaboration. Guided developers and Product Owners to adopt Agile principles, resulting in improved collaboration and ownership.
- Improved QA Deliverables: Mentored QA team to improve collaboration and test strategy, resulting in 98% defect-free releases. Served as a bridge between development teams and stakeholders to ensure clear priorities and shared understanding.
- Faster Project Delivery: Reduced project delivery timelines by 25% by implementing strategic Scrum practices, removing blockers, and improving sprint throughput. Collaborated closely with stakeholders and enhanced the PI Planning process to drive clarity and alignment.
- Metrics Based Decision Making: Leveraged Agile metrics (burndown charts, velocity, cycle time) to uncover bottlenecks and improve delivery flow. Proactively removed blockers to boost team throughput and reduce sprint spillover.
- Team Accountability Boost: Strengthened team accountability and ownership by improving Sprint Planning and Retrospective structure. Mediated conflicts and fostered psychological safety through constructive, trust-building dialogue.
- Stakeholder Management: Managed progress reporting and stakeholder expectations across multiple business units, driving greater transparency and satisfaction. Led Agile adoption efforts by training 3+ teams and standardizing Scrum practices organization-wide.
Timeline
Senior Scrum Master
BNP Paribas
2025.10 - Current
Senior Scrum Master
Jaguar Land Rover (JLR)
2023.01 - 2024.01
Scrum Master / Delivery Lead
BT Group (British Telecom)
2019.01 - 2023.01
Bachelor of Engineering - Information Science
BNM Institute Of Technology
2011.05 - 2015.05