VARSHA VASHISTA TEVARKALAM

• I have led a complete infrastructure upgrade for hosting Next.js SPA applications on AWS, resolving compatibility issues with the latest framework versions.
• Researched multiple AWS hosting strategies, conducted cost and performance analysis, and implemented AWS Lambda Web Adapter, delivering a highly scalable and cost-efficient hosting solution.
• Used Terraform as IaC and built Python automation to dynamically determine deployment variables, creating a complete self-service deployment model that eliminated manual input from developers.
• Created a reusable Docker image bundling Terraform and Python automation, enabling standardized GitLab CI/CD pipelines easily adopted across multiple teams.
• Reduced CI/CD pipeline duration by 67% (from ~60 minutes to ~20 minutes) and deployment job time improved by 400% (from 4 minutes to 1 minute) and web-app performance improved by 75%.
• Delivered a scalable, efficient, and reliable platform supporting ~1,200 non-production and ~150 production web applications with near 100% deployment success rate.

• Maintained and monitored multi-region AWS-hosted applications, ensuring system reliability and cost efficiency.
• Troubleshot issues raised by internal and external clients, delivering clear solutions to technical and non-technical users.
• Collaborated with cross-functional teams and third-party vendors to resolve incidents quickly.
• Onboarded new clients to use our services by generating and providing them with the SDK keys.
• Worked closely with Development team to identify and mask personal information of users and clients to comply with the GDPR regulations.

Project - Everything Everywhere Ltd, BT Plc

• Acted as a key point of contact for service managers, providing clear communication and updates on infrastructure changes and issues.
• Delivered and reviewed platform enhancements, delivering projects ahead of schedule with 100% success rate.
• Automated infrastructure deployments using Terraform, improving reliability and efficiency.
• Coordinated with offshore teams to achieve maximum productivity and client satisfaction through continuous knowledge sharing and collaboration.
• Produced clear technical documentation and communicated effectively with clients, service managers, and stakeholders.

Project - Everything Everywhere Ltd, BT Plc

• Infrastructure management, configuration management and close monitoring of production environments ensuring high service availability.
• Performed infrastructure and application deployments across staging and production, in line with change and release management processes.
• Configured monitoring and alerts for proactive incident prevention.
• Conducted root cause analysis and implemented preventive measures.
• Performed Operational Acceptance Testing (OAT) for infrastructure changes.
• Proposed and implemented cost-saving initiatives by optimising unused and underused cloud resources.