VARANGSIRI TINNY MESOMSAP
Bangkok,Thailand
Summary
I have excellent organizational, interpersonal skills and positive attitude, over the last decade I have developed leadership skills and have been be-stowed with much responsibility through my hard work and professional-ism. I always work hard to achieve my goals; whether part of a small team or in charge of a department and I have experience with many types of Customer Service with CRM to ensure all customers are exceed their expectations. I have most recently engaged in my own business venture and have also been an HR and Executive PA in a Thai based logistics company.
Overview
29
29
years of professional experience
2006
2006
years of post-secondary education
Work history
HR and Executive Personal Assistant to MD
Thailo Pallet Network
Bangkok
2021.07 - 2024.10
- Company Overview: Thailo Pallet Network is a prominent logistics network based on the UK model, combining expert knowledge in logistics management with technology to bring enhanced customer service to Thailand
- Thailo Pallet Network is a prominent logistics network based on the UK model, combining expert knowledge in logistics management with technology to bring enhanced customer service to Thailand
Executive Sales & Marketing Consulting
Prao Hom Thailand Export Co., Ltd
Thailand
2019.01 - 2021.03
- Company Overview: Setting up own business with self-employed, we are not only distributes the products under the name Prao Hom Thai in Thailand, but we also focus on the quality of our products the 100% pureness as well as organic production of coconut water leading us to have standard products recognized on an international level, we also distribute the products internationally across the world
- Experience with various hotel operating systems, including Fidelio, Hotix, OnQ by Hiltons and Opera PMS
- I also have a very good understanding of Office & Word
- Multi skill working, Problem Solving, Customer Satisfaction, Manage of P&L, Budget and Forecast
- Setting up own business with self-employed, we are not only distributes the products under the name Prao Hom Thai in Thailand, but we also focus on the quality of our products the 100% pureness as well as organic production of coconut water leading us to have standard products recognized on an international level, we also distribute the products internationally across the world
Front Office Manager
Waldorf Astoria Bangkok Hotel
Bangkok
2017.07 - 2018.11
- Company Overview: Waldorf Astoria Bangkok was envisioned to reflect a personal residence with an elegant and refreshing design and an abundance of natural lighting with 171 luxury designed guest rooms and 6 restaurants & bars in order to maximize guests convenience, security and privacy during the stay
- Responsibilities and Drives Front Office Team and also same for Budgeting, Forecast and P&L in FO department
- Manage in-place problem solving and taking care of all guest to ensure all guest satisfy and exceed their expectation
- Waldorf Astoria Bangkok was envisioned to reflect a personal residence with an elegant and refreshing design and an abundance of natural lighting with 171 luxury designed guest rooms and 6 restaurants & bars in order to maximize guests convenience, security and privacy during the stay
Front Office Manager
So Sofitel Hotel Bangkok
Bangkok
2013.11 - 2017.06
- Company Overview: Very high end hotel located in the business district of Bangkok with 237 rooms & suites in urban design hotel
- Responsibilities and Drives Front Office Department; include all areas, Concierge, Operator, Airport Representative, Club Lounge, Business Centre and Reception area
- Responsibilities and control Budgeting, Forecast and P&L in all departments of FO team
- Represent and response Director of Room when absence
- Very high end hotel located in the business district of Bangkok with 237 rooms & suites in urban design hotel
House Manager
Mandarin Oriental Hotel Bangkok
Bangkok
2011.06 - 2013.08
- Company Overview: Very high pressure job in what is considered one of the best hotels in the world with outstanding service and extremely high standards
- Duties include day to day running of all aspects of the hotel in all departments, reporting to Hotel Manager and GM directly
- Very high pressure job in what is considered one of the best hotels in the world with outstanding service and extremely high standards
Guest Relations Manager & Duty Manager & Assistant Front Office Manager
The Sukhothai Hotel Bangkok
Bangkok
2005.08 - 2008.12
- Company Overview: Another very demanding position in a 5 star hotel situated in Bangkok with 210 rooms in busy business district
- Duties include day to day running of Front Office Department in Front office Manager absence
- Direct care of all VIPs, delegating to Guest Relations staff in order to assure all VIP guest are well looked after with their satisfactions and exceed expectations
- Another very demanding position in a 5 star hotel situated in Bangkok with 210 rooms in busy business district
Management Trainee & Head Receptionist
Novotel Birmingham Hotel
Birmingham
2005.01 - 2006.01
- Company Overview: Extremely busy, high pressure environment with 195 rooms
- Novotel Birmingham is a modern hotel, located at Birmingham International Airport directly opposite the main passenger terminal
- Extremely busy, high pressure environment with 195 rooms
- Novotel Birmingham is a modern hotel, located at Birmingham International Airport directly opposite the main passenger terminal
Head Receptionist & Assistant Central Reservations Manager, PR & Sales Coordinator
Lace Market Hotel, Nottingham & Finesse Hotels Head Office
Nottingham
2004.01 - 2005.07
- Company Overview: Lace Market Hotel is a multi-award winning boutique hotel (Head Office located) situated in Nottingham's busy city centre
- Dutys included PR and Sales for The Lion Hotel, The Donington Manor Hotel and The Cathedral Quarter Hotel
- Lace Market Hotel is a multi-award winning boutique hotel (Head Office located) situated in Nottingham's busy city centre
Management Trainee & Head Receptionist & Food & Beverage
Queens Moat House Hotels: (West Bromwich & Nottingham)
2004.01 - 2005.07
- Company Overview: Management Trainee & Head Receptionist & Food & Beverage
- Nottingham Moat House, 180 bedrooms, busy restaurant, leisure club, banqueting and conferences, response for a hectic checking in-out for 24 hours
- Management Trainee & Head Receptionist & Food & Beverage
- Nottingham Moat House, 180 bedrooms, busy restaurant, leisure club, banqueting and conferences, response for a hectic checking in-out for 24 hours
Concierge
Mandarin Oriental Hotel Bangkok
Bangkok
2000.02 - 2004.12
- Company Overview: The Oriental, Bangkok No.1 in Top 5 Hotels in Asia, No.2 in The Top 100 Hotels of the World: 358 room's luxury hotel
- Working constantly to the highest possible standard, and catering to the highest profile guests
- The Oriental, Bangkok No.1 in Top 5 Hotels in Asia, No.2 in The Top 100 Hotels of the World: 358 room's luxury hotel
Management Trainee in Food & Beverage
Holiday Inn Rotterdam City Centre
Rotterdam
1999.07 - 1999.12
- Company Overview: City Centre located with 100 hotel rooms in the, response with a hectic restaurants, conferences and outside catering function
- City Centre located with 100 hotel rooms in the, response with a hectic restaurants, conferences and outside catering function
Trainee in Human Resource Department
Marouy Garden Hotel
Thailand
1997.03 - 1997.05
- Company Overview: A beautiful landscape 243 Superior Twin rooms 18 Suites and 54 Superior Double rooms
- Response for documents of new in coming staff and assist for all as involve in HR department
- A beautiful landscape 243 Superior Twin rooms 18 Suites and 54 Superior Double rooms
Trainee in Housekeeping Department
Grand Hyatt Erawan Hotel
Thailand
1996.03 - 1996.05
- Company Overview: This hotel is a premier deluxe business hotel in middle of a city centre with 380 rooms
- Response with the guest room to ensure all are in good order and perfect hygiene
- This hotel is a premier deluxe business hotel in middle of a city centre with 380 rooms
Education
Post Grad Certificate - Hospitality and Hotel Management
Birmingham University
Post Grad Certificate - Hospitality Management
Vakschool Wageningen
Bachelor degree - Art Major Business and Hotel Management
Rangsit University
Certificate - undefined
Streevitaya II School
Skills
- Organizational skills
- Interpersonal skills
- Leadership skills
- Customer service
- CRM
- Hotel operating systems
- Fidelio
- Hotix
- OnQ by Hiltons
- Opera PMS
- Office
- Word
- Multi skill working
- Problem solving
- Customer satisfaction
- Manage of P&L
- Budget
- Forecast
Custom
- Ms. Pattama Yoshimura, Hotel Manager at the Sukhothai hotel, pattama.yoshimura@gmail.com, 095 246 5789
- Mr. Yves Mudrey, General Manager at the So Sofitel hotel, yves.mudry@raffles.com, +62 21 2988 0888
- Mr. Disachai Kattiyo-Thaivongs, Senior House Manager at the Mandarin Oriental Bangkok, gm@thesparesorts.com, 065 542 9165
Timeline
HR and Executive Personal Assistant to MD
Thailo Pallet Network
2021.07 - 2024.10
Executive Sales & Marketing Consulting
Prao Hom Thailand Export Co., Ltd
2019.01 - 2021.03
Front Office Manager
Waldorf Astoria Bangkok Hotel
2017.07 - 2018.11
Front Office Manager
So Sofitel Hotel Bangkok
2013.11 - 2017.06
House Manager
Mandarin Oriental Hotel Bangkok
2011.06 - 2013.08
Guest Relations Manager & Duty Manager & Assistant Front Office Manager
The Sukhothai Hotel Bangkok
2005.08 - 2008.12
Management Trainee & Head Receptionist
Novotel Birmingham Hotel
2005.01 - 2006.01
Head Receptionist & Assistant Central Reservations Manager, PR & Sales Coordinator
Lace Market Hotel, Nottingham & Finesse Hotels Head Office
2004.01 - 2005.07
Management Trainee & Head Receptionist & Food & Beverage
Queens Moat House Hotels: (West Bromwich & Nottingham)
2004.01 - 2005.07
Concierge
Mandarin Oriental Hotel Bangkok
2000.02 - 2004.12
Management Trainee in Food & Beverage
Holiday Inn Rotterdam City Centre
1999.07 - 1999.12
Trainee in Human Resource Department
Marouy Garden Hotel
1997.03 - 1997.05
Trainee in Housekeeping Department
Grand Hyatt Erawan Hotel
1996.03 - 1996.05
Post Grad Certificate - Hospitality Management
Vakschool Wageningen
Bachelor degree - Art Major Business and Hotel Management
Rangsit University
Certificate - undefined
Streevitaya II School
Post Grad Certificate - Hospitality and Hotel Management
Birmingham University