VANISHA CHAUHAN
London
Summary
Dedicated professional with expertise in patient administration and appointment scheduling, adept at managing medical records and ensuring confidentiality in compliance with GDPR. Proven ability to handle front desk and reception management, effectively communicating with patients and clinical teams. Skilled in organisation, time management, and multitasking within fast-paced environments, complemented by strong problem-solving abilities and adaptability. Proficient in IT skills including Microsoft Office and email systems, seeking to leverage these competencies to enhance operational efficiency in a healthcare setting.
Overview
17
17
years of professional experience
Work history
Healthcare Support / Administrator
NHS Professionals – South London and Maudsley
2024.02 - 2024.09
- Booked and managed patient appointments and follow-ups
- Registered patients and maintained accurate and confidential records
- Supported clinical staff during patient assessments and preparation
- Assisted with general administrative duties to ensure smooth clinic operations
- Communicated effectively with patients, ensuring a professional and supportive experience
Receptionist / Administrator
Virgin Active
2009.01 - 2024.03
- Managed front desk operations, providing a professional and welcoming service
- Handled incoming calls and emails, directing enquiries appropriately
- Processed memberships, bookings, and administrative documentation
- Maintained accurate records and ensured compliance with health and safety procedures
- Supported day-to-day administrative functions in a busy environment
Early Years Practitioner
Kido Preschool and Nursery
Wandsworth
2020.03 - 2022.12
- Maintained detailed records of children’s development and daily activities
- Followed safeguarding and EYFS guidelines to ensure compliance
- Communicated effectively with parents and team members
- Managed administrative tasks including documentation and reporting
Activities Coordinator (Crèche)
Virgin Active
Notting Hill Gate, Royal Kensington and Chelsea
2009.01 - 2013.09
- Organised activity schedules and structured programmes for children
- Maintained a safe and engaging environment
- Handled administrative tasks including attendance records and planning timetables
Sales Assistant
Fun Learning
Brent
2007.04 - 2009.01
- Delivered high-quality customer service in a retail environment
- Managed stock control, merchandising, and transactions
- Supported day-to-day store operations and teamwork
Education
NVQ - Childcare Learning and Development
Kensington And Chelsea College
LondonBTEC National Diploma - Performing Arts (Dance)
LondonMaths functional skills level 2 - Maths
Micomputsolutions
London 2025.10 - 2026.02
Exercise to Music - Exercise
YMCA
Maternity Nurse non medical level 3 - Non-medical
Nest training and education
LondonSkills
- Patient administration & appointment scheduling
- Medical record management & data entry
- Confidentiality & GDPR awareness
- Front desk & reception management
- Communication with patients and clinical teams
- Organisation & time management
- Multitasking in fast-paced environments
- Problem-solving and adaptability
- IT skills (Microsoft Office, email systems)
ADDITIONAL INFORMATION
- Strong understanding of confidentiality and professional boundaries
- Experienced in working with diverse groups, including vulnerable individuals
- Flexible, reliable, and able to work under pressure
- References available on request
Timeline
Maths functional skills level 2 - Maths
Micomputsolutions
2025.10 - 2026.02
Healthcare Support / Administrator
NHS Professionals – South London and Maudsley
2024.02 - 2024.09
Early Years Practitioner
Kido Preschool and Nursery
2020.03 - 2022.12
Receptionist / Administrator
Virgin Active
2009.01 - 2024.03
Activities Coordinator (Crèche)
Virgin Active
2009.01 - 2013.09
Sales Assistant
Fun Learning
2007.04 - 2009.01
NVQ - Childcare Learning and Development
Kensington And Chelsea College
BTEC National Diploma - Performing Arts (Dance)
Exercise to Music - Exercise
YMCA
Maternity Nurse non medical level 3 - Non-medical
Nest training and education