Vangel Bozhinov
London
Summary
Detail-oriented Porter with 9 years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
10
10
years of professional experience
Work History
Porter
The Churchill
03.2023 - 01.2024
- Enhanced customer satisfaction by efficiently transporting luggage and promptly attending to guest requests.
- Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
Porter
Grosvenor House Suites
07.2019 - 03.2023
- Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
- Collaborated with front desk staff to accommodate special guest requests or resolve issues quickly and effectively.
Porter
The Ampersand Hotel
07.2018 - 05.2019
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
Porter
The Montcalm At The Brewery London City
03.2014 - 07.2017
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
- Ensured timely completion of assigned tasks while adhering to strict quality control guidelines set forth by hotel management.
Education
High School Diploma -
Kliment Temiriazev
Center, 1 Georgi Kazepov St., 2800 Sandanski, Bulg09.2013
Skills
- Dusting furniture
- Customer Service
- OSHA Regulations
- Materials Organization
- Interpersonal Communication
- Quality Control
Languages
English
Professional Working
Bulgarian
Native or Bilingual
Timeline
Porter
The Churchill
03.2023 - 01.2024
Porter
Grosvenor House Suites
07.2019 - 03.2023
Porter
The Ampersand Hotel
07.2018 - 05.2019
Porter
The Montcalm At The Brewery London City
03.2014 - 07.2017
High School Diploma -
Kliment Temiriazev
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