Vanessa Janete Cardoso Neves
Borehamwood,Hertfordshire
Summary
A motivated and dedicated individual seeking opportunities to utilize my skills. With a strong commitment to excellence and a proactive approach to challenges, I aim to make a positive impact and grow both professionally and personally.
My dedication to continuous learning and adaptability allows me to ensure that I complete tasks to best of my abilities.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Care Worker
Sunrise Senior Living
Elstree, Hertfordshire
04.2021 - 06.2022
- Supported, guided and empowered service users to achieve their optimal capabilities.
- Provided specialised support care to vulnerable individuals.
- Assisted individuals with daily activities to facilitate independent living.
- Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
- Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Upheld safety and hygiene standards to reduce incidents and accidents.
Hairstylist
Headmasters
Harrow, Middlesex
09.2018 - 02.2020
- Promoted products and services on social media platforms, increasing potential client engagement.
- Promoted and sold additional services and products, increasing salon revenue.
- Updated customer files with colour notes, preferences and services delivered.
- Managed appointments and schedules to smooth workflow.
- Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
- Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Maintained professional knowledge and continuous development through periodic training courses and workshops.
- Replenished salon retail products and identified items to be reordered.
- Monitored and managed reception area, greeting clients and managing stylist flow to reduce wait times.
Customer Sales Associate
Homesense
Hendon, Barnet
11.2017 - 11.2018
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Operated cash registers with accuracy and processed cash and card transactions.
- Verified receipts against purchase records before handling product refunds, returns or exchanges.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
Makeup and Hair Artist/Work experience
Metro Fashion Studios
London
01.2017 - 03.2017
- Responsible for assisting and applying makeup as well prosthetics o enhance models.
- Evaluated client's skin tone, texture and condition to ascertain suitable products for the makeup looks.
- Generated and sketched design ideas for hairstyles and make-up.
- Helping out during photoshoots by assisting with lightning and touch-ups.
- Work quickly and accurately under pressure.
- Style hair according to makeup and outfit.
- Assisting with models outfit choices for the photoshoots.
Education
VTCT Level 2 - Hair and Media Makeup
Ealing, Hammersmith & West London College
London 09.2015 - 06.2016
Functional Skills Level 1 - English
Ealing, Hammersmith & West London College
London 09.2015 - 06.2016
NVQ Level 1 - Hairdressing
Barnet & Southgate college
Colindale, Barnet 09.2016 - 06.2017
Functional Skills Level 1 - Maths
Barnet & Southgate College
London 09.2016 - 03.2017
NVQ Level 2 - Hairdressing
Barnet & Southgate college
Colindale, Barnet 09.2017 - 06.2018
NVQ Level 3 - Hairdressing
Headmasters Academy
Surrey 09.2018 - 02.2020
Functional Skills Level 2 - English
Headmasters Academy
Surrey 09.2018 - 06.2019
Functional Skills Level 2 - Maths
Headmasters Academy
Surrey 09.2018 - 06.2019
Entry 3 - Customer Care
SPS training
Languages
English
Advanced
Portuguese
Native
Timeline
Care Worker
Sunrise Senior Living
04.2021 - 06.2022
Hairstylist
Headmasters
09.2018 - 02.2020
NVQ Level 3 - Hairdressing
Headmasters Academy
09.2018 - 02.2020
Functional Skills Level 2 - English
Headmasters Academy
09.2018 - 06.2019
Functional Skills Level 2 - Maths
Headmasters Academy
09.2018 - 06.2019
Customer Sales Associate
Homesense
11.2017 - 11.2018
NVQ Level 2 - Hairdressing
Barnet & Southgate college
09.2017 - 06.2018
Makeup and Hair Artist/Work experience
Metro Fashion Studios
01.2017 - 03.2017
NVQ Level 1 - Hairdressing
Barnet & Southgate college
09.2016 - 06.2017
Functional Skills Level 1 - Maths
Barnet & Southgate College
09.2016 - 03.2017
VTCT Level 2 - Hair and Media Makeup
Ealing, Hammersmith & West London College
09.2015 - 06.2016
Functional Skills Level 1 - English
Ealing, Hammersmith & West London College
09.2015 - 06.2016
Entry 3 - Customer Care
SPS training
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