Resourceful and detail-oriented Project and Operations Manager with a strong background in
website development, cross-functional project coordination, and business operations. Proven ability
to manage diverse portfolios, from IT and communications to marketing and finance, ensuring timely
delivery and continuous improvement. Adept at learning new technologies, including AI-driven tools,
and adapting to fast-paced environments. Committed to improving team collaboration, process
efficiency, and client satisfaction through strategic planning and proactive problem-solving.
Led IT and communications projects, ensuring alignment with business objectives.
Oversaw website content updates to enhance client visibility.
Created and maintained project documentation and internal reports.
Facilitated team standups, managed workflows using Jira and Smartsheet, and reported progress.
Executed QuickBooks tasks, including expense reconciliation and vendor payments.
Researched and implemented new software tools to boost operational efficiency.
Collaborated with cross-functional teams to ensure timely delivery while managing risks.
Support laboratory compliance and enhance operational processes within academic research.
Managed practical sessions and provided technical instruction and feedback to students.
Coordinated specimen handling, inventory tracking, and administrative support in pathology.
Jira and Smartsheet
Confluence and SharePoint
Microsoft 365 proficiency
Web development and CMS management
Digital marketing strategies
Social media engagement
Report writing skills
Invoice and payment management
Front and Back-End Web Development Certificate - CODE Lancashire Bootcamp (2024)