Vanessa Thornton

• Performed security checks under aviation regulations to maintain company compliance.
• Completed risk assessments and analysed open-source intelligence for actionable insights.
• Developed and delivered aviation security training to maximise security awareness.
• Analysed problems and evaluated options to make informed decisions that addressed key challenges.
• Facilitated cross-functional sessions to align stakeholders, achieving consensus on strategic initiatives.
• Delivered tasks within tight deadlines while staying organised and focused.
• Produced clear and concise documents using Microsoft Word, enhancing communication clarity across the team. using Microsoft Word and other communication software tools.
• Demonstrated energy and enthusiasm in collaborative team settings to foster a positive work environment. in fast-paced environments to maintain momentum.
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Delivered icao-approved astp 123 security training materials to aviation staff, enhancing their understanding of aviation security protocols.

• Kept subject knowledge current to maintain accuracy of delivered instruction.
• Prepared lesson packs with visual aids and handouts, facilitating clearer communication of learning objectives.
• Used diverse teaching methods to accommodate various learning styles, fostering an inclusive classroom environment.
• Shared best practices with colleagues through joint professional development discussions.
• Followed safety rules during practical exercises to reduce accident risk.

Oversaw security compliance for Bahrain national flag carrier operations across 30+ aircraft, ensuring adherence to regulations at 40 outstations from Europe to the Far East.

Facilitated collaboration between departments to streamline processes for improved workflow.

Optimised resource allocation for increased profits.

Analysed market trends to inform strategic decision-making processes.

Managed performance of 1200 cabin crew, ensuring adherence to standards in an internal customer-facing role.

- Maintenance of standards by way of line operation quality audits

Prepared and implemented contract renewals, enhancing compliance and operational efficiency.

Delivered induction presentations to new joiners, facilitating their onboarding process.

Supported cabin crew members during personal crises through active listening and empathy.

- Delivered world-class customer-facing cabin service, enhancing passenger experience

_ Ensured passenger safety and security on flights to worldwide destinations

- Conducted quality assurance checks on flights to maintain service standards across selected flights and departments

A progressive career with the national airline of Bahrain starting as a flight attendant with consecutive promotions to Cabin Senior and ultimately Cabin Service Manager, overseeing:

• Responded to emergency situations, ensuring passenger safety and wellbeing through timely first aid administration.
• Collaborated with crew members to deliver seamless service, enhancing overall passenger flight experience.
• Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
• Documented incidents and medical emergencies during flights, ensuring accurate and prompt reporting for future reference.