Hi, I’m
Vanessa Godwin Odiongenyi
Training Coordinator
Belfast,BFS
Summary
Well-qualified human resources and training administrator
adept at planning and implementing onsite and remote training programs and facilitating employee relations and recruitment processes. With a background in business and human resource management, I bring a distinct set of skills to create effective learning experiences that empower individuals, align with organizational goals, and contribute to the overall success of the company.
Overview
7
years of professional experience
1
Certification
Work History
Ineqe Group
Training Coordinator
12.2022 - Current
Job overview
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Orchestrated and led 11 successful Safeguarding training sessions across all local councils in Northern Ireland.
- Facilitated both virtual and in-person training sessions, ensuring smooth execution of programs and collaborating effectively with marketing, service, and content teams to optimize outcomes and synergy
- Introduced Excel-based filing system to meticulously record training programs and participant feedback, ensuring uniformity across departments.
- Crafted website content, encompassing course descriptions and FAQs, to enhance visibility for clients and potential participants
- Creating annual training plans, enhancing overall efficiency and managing seamless scheduling of all training events using diaries and CRM like HubSpot.
- Ensure accuracy and presentation quality of marketing literature, training materials, and PowerPoint presentations
- Oversee all aspects of training provision, including payment administrations and bookings.
- Ensure accessibility of training materials by proactively managing their availability through ordering and printing as needed. and Resolved customer inquiries
- Resolve customer queries via telephone, email, and webchat and actively reviewed and responded to feedback from delegates and facilitators, contributing to ongoing improvements.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives and evaluating training effectiveness.
Allstate Northern Ireland
Learning and Development Administrator
08.2021 - 12.2022
Job overview
- Delivering customer-focused, professional service to support staff.
- Facilitating new intake orientations and feedback sessions for enhanced onboarding experiences.
- Developing innovative programs and initiatives with program managers.
- Providing comprehensive administrative support for daily training tasks, including scheduling appointments, managing rosters, handling communications, and addressing queries.
- Administering support for organization-wide projects such as Leadership Programs, Technical Training initiatives, and Mentorship programs.
- Collaborating with a diverse range of internal and external stakeholders to support L&D partnerships.
- Monitoring L&D training mailbox and efficiently handling daily queries from employees, line managers, and colleagues.
- Ensuring accurate booking and recording of all training courses and accommodations through HR system (SAP-Success Factors)
- Generating and processing purchase orders through Servicenow platform.
- Maintaining up-to-date and accurate databases of training and competence records.
- Creating L&D annual report to showcase highlights of learning and development up-skilling/re-skilling programs and mobility statistics.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue-resolution efforts.
- Maintained personnel records and updated internal databases to support document management.
Ruunic Hotels And Events Centre
Human Resource and Training Administrator
06.2019 - 09.2020
Job overview
- Coordinating recruitment process by posting job listings, reviewing resumes, scheduling interviews, and conducting initial screenings
- Conduct research and draft occupational classifications, job descriptions, salary structures, and competency assessment methods and frameworks
- Coordinate and schedule training sessions, workshops, and seminars for employees, ensuring alignment with organizational goals and objectives
- Answering and resolving employee inquiries
- Supervise programs and maintain human resources data, including relevant recordkeeping systems
- Maintain accurate training records, including attendance, evaluations, and completion certificates.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Managed new employee orientation training process for more than 20 employees each year.
PZ Cussons
Human Resource and Training Support
09.2017 - 04.2019
Job overview
- Managing recruitment process, posting job openings, screening resumes, scheduling interviews, conducting background checks, and facilitating onboarding process for new hires.
- Assisting in coordinating training programs, both internal and external by identifying training needs, organizing training sessions, and evaluating training effectiveness.
- Maintaining accurate and up-to-date employee records, including personal information, employment history, training records, and performance evaluations.
- Managing employee benefits programs, such as health insurance, retirement plans, and other perks
- Conducting investigations into employee complaints and addressing disciplinary matters.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
Education
Robert Gordon UniversityAberdeen, United Kingdom
Master of Science from Business With Human Resource Management
12.2022
University of LagosLagos, Niegria
Master of Arts from Public And International Affairs
07.2020
Covenant University (CU)Ogun, Nigeria
Bachelor of Science from Policy And Strategic Studies
06.2015
Skills
- Stakeholder Management
- Training and Development
- Employee /Client Training/Virtual Training
- Verbal and written communication
- Planning & Scheduling
- Strong Administrative and Organisational skill
- Project Management tools: Mural Board, Trello
- Learning management systems: SuccessFactors and Talent Connection
- Problem-Solving
- CRM: HubSpot and ServiceNow
- Feedback Gathering
- New Employee Orientation
- Program Management
- New Hire Onboarding
- Program Support
Certification
- L&D Consultancy skills - [TAP 2022]
- CIPD level 3 - [Ongoing]
Languages
English
Native language
Additional Information
Associate Member, Chartered Management Institute, UK
IELTS: CLB 7.5
Timeline
Training Coordinator
Ineqe Group
12.2022 - Current
Learning and Development Administrator
Allstate Northern Ireland
08.2021 - 12.2022
Human Resource and Training Administrator
Ruunic Hotels And Events Centre
06.2019 - 09.2020
Human Resource and Training Support
PZ Cussons
09.2017 - 04.2019
Robert Gordon University
Master of Science from Business With Human Resource Management
University of Lagos
Master of Arts from Public And International Affairs
Covenant University (CU)
Bachelor of Science from Policy And Strategic Studies