VANESSA GEORGIEVA
Edinburgh
Summary
Emerging travel professional with commitment to crafting superior travel experiences. Excels in sales-driven environments with proven history of client-centered communication.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Tailor-made Travel Consultant
Angela Shanley Associates Ltd
Edinburgh, Midlothian
2024.09 - Current
- Handle bookings, negotiate with suppliers, and prepare accurate quotes with clear terms.
- Support brand visibility through newsletters, social media, and marketing efforts.
- Consistently meet production and revenue targets while maintaining competitive pricing.
- Use platforms like Tourplan, TEAMS, and Macroview for booking, payments, and document management.
- Handled complex itineraries ensuring seamless journeys for clients.
- Drew upon comprehensive knowledge of global destinations for informed recommendations.
Content Creator (Internship)
Buy It Marketplace
2024.05 - 2024.09
- Creating engaging and original content highlighting London's lifestyle, fashion, and events
- Developing content strategies in collaboration with the marketing team to enhance brand presence and community engagement
Reception Team Member
Staycity Aparthotels West End
2023.03 - 2024.08
- Managing guest bookings and inquiries to ensure high customer satisfaction
- Handling administrative tasks, updated guest records, and supported clerical duties
Food & Beverage Assistant
Waldorf Astoria Edinburgh (The Caledonian)
2022.12 - 2023.03
- Managed orders and payments in POS systems for seamless operations
- Provided exceptional customer care with friendly and efficient service
Housekeeping Team Member
Kimpton Charlotte Square
2021.06 - 2022.07
- Ensured top-tier cleanliness and outstanding guest care
- Delivered professional and high-standard guest interactions
Housekeeping Supervisor
Motel One Edinburgh Princes
2021.07 - 2022.01
- Mentored housekeeping staff to exceed performance targets, optimizing team efficiency
- Conducted quality audits to ensure adherence to cleanliness standards and implemented improvement plans
Sales Assistant
'Jewellery 268' Ltd., Bulgaria
2019.05 - 2019.08
- Achieved revenue and performance KPI targets through excellent retail service and sales expertise
- Utilized product knowledge and sales skills to drive significant profit increases
Education
Master of Science (MSc) - Marketing with Digital Strategy
EDINBURGH NAPIER UNIVERSITY
2023.01 - 2024.01
Bachelor of Arts - BA (Hons) - Tourism Studies with Languages
EDINBURGH NAPIER UNIVERSITY
2018.01 - 2022.01
Skills
- Digital Marketing Strategy
- Content Creation
- Time Management
- Team Collaboration
- Adaptability
- Attention to Detail
- Effective Communication
- Travel administration
- Corporate travel arrangement
- Multitasking proficiency
- Leisure travel expertise
- Computer reservations systems
- Supplier negotiations
Certification
IDM Certificate in Digital and Data Driven Marketing
DMA (Data & Marketing Association) UK
Issued Nov 2023
Tourism and Hospitality Talent Development Programme
HIT ScotlandHIT ScotlandIssued Nov 2021
Timeline
Tailor-made Travel Consultant
Angela Shanley Associates Ltd
2024.09 - Current
Content Creator (Internship)
Buy It Marketplace
2024.05 - 2024.09
Reception Team Member
Staycity Aparthotels West End
2023.03 - 2024.08
Master of Science (MSc) - Marketing with Digital Strategy
EDINBURGH NAPIER UNIVERSITY
2023.01 - 2024.01
Food & Beverage Assistant
Waldorf Astoria Edinburgh (The Caledonian)
2022.12 - 2023.03
Housekeeping Supervisor
Motel One Edinburgh Princes
2021.07 - 2022.01
Housekeeping Team Member
Kimpton Charlotte Square
2021.06 - 2022.07
Sales Assistant
'Jewellery 268' Ltd., Bulgaria
2019.05 - 2019.08
Bachelor of Arts - BA (Hons) - Tourism Studies with Languages
EDINBURGH NAPIER UNIVERSITY
2018.01 - 2022.01