Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
Generic

VANESSA GEORGIEVA

Edinburgh

Summary

Emerging travel professional with commitment to crafting superior travel experiences. Excels in sales-driven environments with proven history of client-centered communication.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Tailor-made Travel Consultant

Angela Shanley Associates Ltd
Edinburgh, Midlothian
09.2024 - Current
  • Handle bookings, negotiate with suppliers, and prepare accurate quotes with clear terms.
  • Support brand visibility through newsletters, social media, and marketing efforts.
  • Consistently meet production and revenue targets while maintaining competitive pricing.
  • Use platforms like Tourplan, TEAMS, and Macroview for booking, payments, and document management.
  • Handled complex itineraries ensuring seamless journeys for clients.
  • Drew upon comprehensive knowledge of global destinations for informed recommendations.

Content Creator (Internship)

Buy It Marketplace
05.2024 - 09.2024
  • Creating engaging and original content highlighting London's lifestyle, fashion, and events
  • Developing content strategies in collaboration with the marketing team to enhance brand presence and community engagement

Reception Team Member

Staycity Aparthotels West End
03.2023 - 08.2024
  • Managing guest bookings and inquiries to ensure high customer satisfaction
  • Handling administrative tasks, updated guest records, and supported clerical duties

Food & Beverage Assistant

Waldorf Astoria Edinburgh (The Caledonian)
12.2022 - 03.2023
  • Managed orders and payments in POS systems for seamless operations
  • Provided exceptional customer care with friendly and efficient service

Housekeeping Team Member

Kimpton Charlotte Square
06.2021 - 07.2022
  • Ensured top-tier cleanliness and outstanding guest care
  • Delivered professional and high-standard guest interactions

Housekeeping Supervisor

Motel One Edinburgh Princes
07.2021 - 01.2022
  • Mentored housekeeping staff to exceed performance targets, optimizing team efficiency
  • Conducted quality audits to ensure adherence to cleanliness standards and implemented improvement plans

Sales Assistant

'Jewellery 268' Ltd., Bulgaria
05.2019 - 08.2019
  • Achieved revenue and performance KPI targets through excellent retail service and sales expertise
  • Utilized product knowledge and sales skills to drive significant profit increases

Education

Master of Science (MSc) - Marketing with Digital Strategy

EDINBURGH NAPIER UNIVERSITY
01.2023 - 01.2024

Bachelor of Arts - BA (Hons) - Tourism Studies with Languages

EDINBURGH NAPIER UNIVERSITY
01.2018 - 01.2022

Skills

  • Digital Marketing Strategy
  • Content Creation
  • Time Management
  • Team Collaboration
  • Adaptability
  • Attention to Detail
  • Effective Communication
  • Travel administration
  • Corporate travel arrangement
  • Multitasking proficiency
  • Leisure travel expertise
  • Computer reservations systems
  • Supplier negotiations

Certification

IDM Certificate in Digital and Data Driven Marketing

DMA (Data & Marketing Association) UK

Issued Nov 2023


Tourism and Hospitality Talent Development Programme

HIT ScotlandHIT ScotlandIssued Nov 2021

Timeline

Tailor-made Travel Consultant

Angela Shanley Associates Ltd
09.2024 - Current

Content Creator (Internship)

Buy It Marketplace
05.2024 - 09.2024

Reception Team Member

Staycity Aparthotels West End
03.2023 - 08.2024

Master of Science (MSc) - Marketing with Digital Strategy

EDINBURGH NAPIER UNIVERSITY
01.2023 - 01.2024

Food & Beverage Assistant

Waldorf Astoria Edinburgh (The Caledonian)
12.2022 - 03.2023

Housekeeping Supervisor

Motel One Edinburgh Princes
07.2021 - 01.2022

Housekeeping Team Member

Kimpton Charlotte Square
06.2021 - 07.2022

Sales Assistant

'Jewellery 268' Ltd., Bulgaria
05.2019 - 08.2019

Bachelor of Arts - BA (Hons) - Tourism Studies with Languages

EDINBURGH NAPIER UNIVERSITY
01.2018 - 01.2022

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VANESSA GEORGIEVA