Vanessa Day
Bridgend,South Wales
Summary
Compassionate SEN Emotional Support Practitioner/Therapist with strengths in trauma response and emotional regulation. Implements structured therapeutic sessions to foster independent coping strategies for children and adults facing challenges. Coordinates effectively with multidisciplinary teams to develop tailored support plans that enhance client well-being, I also work alongside their families to ensure the communication is open.
Overview
1
1
Certification
20
20
years of professional experience
Work History
SEN Emotional support Practitioner
Swindon Borough Council
SWINDON, Wiltshire
12.2020 - Current
- I worked as a Teaching Assistant and trained to become an ELSA Practitioner in therapeutic sessions to support emotional wellbeing.
- Encourage independent emotional regulation through calm step-by-step coping strategies.
- Support children and adults during trauma and bereavement in everyday life.
- Support children and adults with special educational needs using daily routines.
- Work with multidisciplinary SEN teams alongside speech and language therapists and education staff.
- Coordinate with occupational therapists to adapt activities for individual learning.
- Work alongside families and carers.
- Provided one-to-one and group counselling to improve client wellbeing.
Branch Manager
Completely Care
SWINDON, Wiltshire
07.2006 - 06.2020
- Managed a busy care agency
- Established and maintained productive relationships with key business clients to secure long-term business.
- Liaised with senior management to align branch objectives with overall company goals.
- Established company targets based on previous performance and predicted forecasts.
- Built successful business culture focused on performance optimisation and goal attainment.
Education
Diploma of Higher Education - Counselling
New College Swindon
Swindon01-2025
Skills
- Therapeutic interventions
- Trauma support
- Crisis management
- Client assessment
- Support planning
- Care planning
- Documentation management
- Health compliance
- Mental health awareness
- Team coordination
- Team leadership
- Client engagement
- Active listening
- Cultural competency
- Effective communication
- Conflict resolution
- Boundary management
- Reinforcement techniques
- Time management and efficiency
- Critical thinking
- Safeguarding protocols
- Family communication
- Emotional regulation
- Special educational needs
- Creative thinking
- Respect for diversity
- Basic life support training
- Decision making
- Time-management
- Behavioural understanding
- Relationship-building
- Record-keeping
- Report-writing
- Medical record-keeping
- First Aid certification
- Stress tolerance
- Confidentiality maintenance
- Caring demeanour
- Disability support knowledge
Certification
- Level 3 Counselling Certificate
- ELSA Practitioner Certification
- Counselling Children and Adolescents Diploma Certificate
- Manual Handling Certification
- Lego Therapy Certification
- Level 3 Child Counselling Certification
Hobbies and interests
- I enjoy socialising and spending time with my family.
- Exercising
- Reading
Full UK Driving Licence
- I have a full UK driving licence
- My own transport
- DBS checked
Timeline
SEN Emotional support Practitioner
Swindon Borough Council
12.2020 - Current
Branch Manager
Completely Care
07.2006 - 06.2020
Diploma of Higher Education - Counselling
New College Swindon