VANESSA ACHEAMPONG
London
Summary
A detail-oriented professional with a BA (Hons) in Law and over 4 years of experience in administrative governance and operational data management within regulated sectors. Possesses direct experience in the energy sector (Octopus Energy) and a proven track record of maintaining high data integrity, identifying operational trends, and producing accurate reports for senior stakeholders. Highly analytical and adept at navigating complex regulatory frameworks (GDPR, Insurance/CII), with a commitment to supporting net-zero transitions through meticulous data reporting and insights.
Overview
6
6
years of professional experience
Work History
Concierge
RSA / Intact Insurance
City of London, LND
09.2022 - Current
- Hard Skills:
- Operational Data Analysis: Collect and interpret weekly footfall in Excel and facility usage data, identifying recurring patterns to inform resource allocation and facilities management
- Data Integrity & Entry: Manage complex data entry across Cisco, Citrix, and CMS platforms, ensuring 100% accuracy in scheduling and stakeholder records for senior management
- Reporting Support: Synthesize operational feedback into actionable reports for facilities and building management, facilitating process improvements in office servicing
Personal Assistant
Afro Asian Insurance Services
08.2023 - 01.2024
- Hard Skills:
- Coordinated complex international travel and visa compliance for senior executives, ensuring adherence to cross-border regulations
- Preparation of presentations, documents and files for directors covering business, finance and HR matters
- Meeting management (videoconferencing, minute taking) and facilities management support
- (six-month maternity leave cover)
Receptionist & Office Assistant
Phantom
07.2021 - 08.2022
- Hard Skills:
- Managed staff onboarding/offboarding in strict accordance with PCPs (Policies, Codes, and Procedures), demonstrating a high level of accuracy in compliance-led administration
- Produced accurate employee data and budget reports for departmental audits
- Acted as a point of contact for GDPR compliance and sensitive document control
- Conducted background screening and reference checks, ensuring data accuracy and regulatory adherence
- Resource management, processing of invoices for suppliers and contractors
- (13mths)
Energy Specialist
Octopus Energy
01.2020 - 03.2021
- Hard Skills:
- Energy Sector Compliance: Liaised with third-party entities including the National Grid to resolve technical data discrepancies and ensure accurate customer billing and reporting
- Data Auditing: Performed regular audits of customer accounts and usage data within Django, maintaining rigorous standards of data quality in a high-growth environment
- Technical Problem Solving: Leveraged advanced technical support skills to identify and escalate systemic data issues, supporting overall grid and supplier reporting accuracy
- (14mths)
Education
BA (Hons) - International Relations with Law
Skills
- Attention to detail
- Complex Problem-solving
- Data Reconciliation & Integrity
- Regulatory Awareness/ Adherence
- Technical Insurance Knowledge
Work Exp
- Zelle LLP/ Royal Sun Alliance Insurance Ltd. (Legal and insurance work experience - 2023)
- Kennedy Law LLP (Virtual legal work experience - 2023)
- Foundation In Insurance Certificate via Broker Assess (2023)
Websites
Timeline
Personal Assistant
Afro Asian Insurance Services
08.2023 - 01.2024
Concierge
RSA / Intact Insurance
09.2022 - Current
Receptionist & Office Assistant
Phantom
07.2021 - 08.2022
Energy Specialist
Octopus Energy
01.2020 - 03.2021