VAMSHI KOLA
London,Greenwich
Summary
Results-driven Operations and Hospitality Professional with over three years of experience in fast-paced environments. Specialises in operational support, team coordination, and workflow management. Demonstrates strong organisational and analytical skills in reporting and KPI monitoring, while ensuring operational efficiency and high service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Honest Burgers
London
09.2025 - Current
- Managed staff scheduling and rota planning, optimising resource allocation for seamless daily operations
- Collaborated with management and team members to maintain operational efficiency and address challenges in a fast-paced environment
- Supported day-to-day business operations, coordinating workflow between front-of-house and kitchen teams to enhance service delivery
- Monitor operational performance and resolve operational issues to support seamless service delivery
- Deliver high standards of customer service while maintaining company operational procedures and policies
- Support team development through coaching, communication, and operational guidance
- Handle administrative responsibilities including reporting, shift documentation, and compliance checks
Operational Data Analysis
Honest Burgers
London
05.2023 - Current
- Analysed sales, labour, and inventory datasets to track operational KPIs
- Identified demand patterns that enhanced workforce scheduling and resource allocation
- Analysed stock usage, wastage, and labour metrics to support cost optimisation efforts
- Developed Excel reports and summaries that facilitated informed management decision-making
- Assisted operational reporting through accurate data validation and trend analysis
Shift Manager
Honest Burgers
London
05.2023 - 08.2025
- Coordinated daily operational activities, supervising team workflow to ensure effective service during high-volume periods
- Facilitated scheduling, onboarding, training, and operational communication to enhance team collaboration
- Worked collaboratively with team members and management to improve operational performance and service efficiency
- Managed POS reporting, cash reconciliation, and administrative operational tasks accurately and efficiently
- Maintained organized work processes and ensured smooth shift transitions through effective coordination
- Resolved customer service issues professionally, contributing to improved customer satisfaction and retention
- Maintained compliance with health & safety procedures and company operational standards
Education
MSc - Management with Professional Development Planning
BPP University
London, ENG01-2024
Bachelor of Technology - Mechanical Engineering
Nalla Narasimha Reddy Educational Society
Hyderabad01-2021
Diploma of Higher Education - Mechanical Engineering
Vaageswari College Of Engineering
Karumnagar01-2018
Skills
- Operations Coordination
- Administrative Support
- Workflow Management
- Resource scheduling
- Data Analysis & Reporting
- Excel functions
- Microsoft Office Suite
- Problem Solving & Analytical Skills
- Process Improvement
- Time Management
- Attention to Detail
- Team Collaboration
- Customer communication
Certification
Data Analytics Course, Coursera
Additional information
Eligible to work full-time in the United Kingdom, Experienced working in fast-paced, customer-focused environments, Strong interpersonal communication and team coordination skills
Timeline
Assistant Manager
Honest Burgers
09.2025 - Current
Operational Data Analysis
Honest Burgers
05.2023 - Current
Shift Manager
Honest Burgers
05.2023 - 08.2025
MSc - Management with Professional Development Planning
BPP University
Bachelor of Technology - Mechanical Engineering
Nalla Narasimha Reddy Educational Society
Diploma of Higher Education - Mechanical Engineering
Vaageswari College Of Engineering