Valeriu Dumitru
Events Operations Manager
Redhill,Surrey
Summary
Creative event organizer with success in planning and executing small to large weddings from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses.
Energetic Event Manager with 7-year successful career in planning, coordinating and executing events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Overview
2025
2025
years of professional experience
Work History
Event Operations Manager
Strong Flavours
2022.05 - Current
- Conducted post-event evaluations to identify areas for improvement and implemented changes accordingly for future events.
- Maintained detailed records of all events, including timelines, expenses, resources used, and participant feedback – this information was invaluable for refining processes and improving overall outcomes.
- Optimized scheduling during the planning phase to reduce conflicts among multiple simultaneous events.
- Developed detailed event plans, ensuring all aspects of the event were executed smoothly and on time.
- Supervised a team of event staff, providing guidance and direction to ensure high levels of performance and customer satisfaction.
- Implemented innovative solutions to enhance guest experiences at events, receiving positive reviews and repeat business.
- Ensured compliance with safety regulations at events, maintaining a safe environment for attendees and staff members.
- Increased overall client satisfaction through consistent communication and proactive problem-solving during the planning process.
- Managed logistics for large-scale events, resulting in seamless execution and positive attendee feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Events and Food and Beverage Manager
Farleigh Golf Club
2022.04 - 2022.05
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
Events and Food and Beverage Manager
Surrey National Golf Club
3 2017 - 2022.04
- Skilled in leadership roles
- A working knowledge of inventory and stock rotation
- Financial audits and continuous quality improvement
- Addressing the needs of approximately 30 employees and Junior Management
- An ability to place orders / Negotiating with suppliers to reduce cost and consistently achieved monthly GP
- Responsible for collaborating with kitchen regarding weddings and functions forecast
- Knowledge of Microsoft Office
- Core Qualifications: Level 2 Food and Safety Hygiene for Catering 3
- TQUK Level 3 Award in Emergency First Aid at Work (RQF)
- Personal Licence - Licensing Act 2003
G.S.S. Food & Beverage
Jurys Inn
2016.09 - 2017.02
- Have a visible presence within the outlet to ensure that all customer request and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction always
- To provide guests with a high standard of service in the Food & Beverage department across the bar and restaurant
- To be friendly, helpful and approachable to guests at all time
- Continually developing new knowledge and skills to ensure best practice service delivery
- Work in a safe and tidy manner and to report any hazard, accident, loss or damage to management
Marketing Manager
SC Salina Salis
2015.12 - 2016.07
- Studying competitors' products and services
- Exploring ways of improving existing products and services, and increasing profitability
- Identifying target markets and developing strategies to communicate with them
- Presenting findings and suggestions to company directors or other senior managers
- Travelling to trade shows, conferences and sales meetings
Database Administrator
S.C.O.R.E.
2014.01 - 2015.09
- Ensuring that storage and archiving procedures are functioning
- Manage and run the program for over 200 persons registered to be monitored
- Establishing the needs of users and monitoring user access and security
- Monitoring performance and managing parameters to provide fast responses to front-end users
- Mapping out the conceptual design for a planned database
- Controlling access permissions and privileges
Line Leader IC
S.C.O.R.E.
2010.11 - 2013.12
- Planning and monitoring the production process for presentation catalogues (over 300 pcs/day) in construction industry
- Coaching, counselling and disciplining employees
- Initiating and coordinating the workflow procedures
- Maintains staff by recruiting, selecting, orienting and training employees
- Observing control points and equipment
- Maintaining Team of 40
Quality Supervisor
S.C.O.R.E.
2010.01 - 2010.10
- Validate the quality parameters of the end products, in average 2500 pcs of present bags/day
- In charge with stock management
Part time accountant assistant
Smart Distribution
2008.02 - 2009.09
- Manage the primary accountancy tasks in the company
Education
Chinese (Mandarine) Language Courses -
B.SMART Center
Bucharest 2015.09 - 12 2015
University Constantin Brancoveanu - Management and Marketing in Economic Affairs
University Constantin Brancoveanu
Pitesti 2004.10 - 7 2008
Zinca Golescu College - Physics- Chemistry
Zinca Golescu College
Pitesti 1999.09 - 7 2004
Skills
Team leadership and supervision
Transportation and logistics planning
Budgeting and finance
Health and safety service regulations
Wedding trends proficiency
Event staff management
Catering management
Problem-solving abilities
Multitasking Abilities
Recruitment
Adaptability
Excellent communication skills
Teamwork
Open minded
Flexible
Attention to detail
Quick adapting
Work under pressure
Meet deadlines
Honest
Respectful
Ambitious
Responsible
Hardworking
Good command of office suite (Word, Excel, Access, Power Point)
Personal Information
Nationality: Romanian
Timeline
Event Operations Manager
Strong Flavours
2022.05 - Current
Events and Food and Beverage Manager
Farleigh Golf Club
2022.04 - 2022.05
G.S.S. Food & Beverage
Jurys Inn
2016.09 - 2017.02
Marketing Manager
SC Salina Salis
2015.12 - 2016.07
Chinese (Mandarine) Language Courses -
B.SMART Center
2015.09 - 12 2015
Database Administrator
S.C.O.R.E.
2014.01 - 2015.09
Line Leader IC
S.C.O.R.E.
2010.11 - 2013.12
Quality Supervisor
S.C.O.R.E.
2010.01 - 2010.10
Part time accountant assistant
Smart Distribution
2008.02 - 2009.09
University Constantin Brancoveanu - Management and Marketing in Economic Affairs
University Constantin Brancoveanu
2004.10 - 7 2008
Zinca Golescu College - Physics- Chemistry
Zinca Golescu College
1999.09 - 7 2004
Events and Food and Beverage Manager
Surrey National Golf Club
3 2017 - 2022.04