Valerio Mottola
London ,United Kingdom
Summary
Accomplished professional with extensive expertise in staff management, strategic planning, and business operations understanding. Demonstrates exceptional skills in effective delegation, recruitment and hiring practices, and supervisory expertise. Proficient in data analysis, profit and loss analysis, and budget management to drive process improvement and enhance organisational performance. Adept at public speaking and excellent communication to facilitate decision making and stress tolerance in high-pressure environments. Committed to mentoring staff and optimising scheduling for operational efficiency while pursuing opportunities for career advancement within dynamic organisations.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Assistant general manager
Vancouver Hotel e Studios
London, England
08.2022 - 05.2025
- Led quality assurance initiatives, maintained high product standards consistently.
- Integrated sustainable practices into business operations, contributed towards environmental responsibility.
- Resolved underlying issues swiftly, mitigated potential risks effectively.
- Oversaw procurement processes, secured cost-effective supplies always.
- Prioritised staff welfare for improved morale and commitment.
- Implemented budgeting controls to maintain financial stability.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service, consistently maintaining customer satisfaction score.
- Established clear budgets and cost controls strategies to meet objectives.
Bar supervisor
The Standard
London, London
03.2022 - 08.2022
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
- Increased sales with effective promotional strategies.
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
- Scheduled shifts for staff members for efficient operation of the bar.
- Maintained clean premises, promoting a welcoming atmosphere for patrons.
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Bartender
St. Pancras Renaissance Hotel London
London, England
05.2018 - 03.2022
- Provided excellent service to customers, resulting in repeat business.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Collaborated with team members to provide seamless service during busy periods.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Developed rapport with regular patrons fostering a loyal customer base.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Welcomed guests with friendly conversation and fun atmosphere.
- Served guests spirits, lagers and stouts at bar.
Barback
St. Pancras Renaissance Hotel London
London, England
11.2017 - 05.2018
- Handled cash transactions to facilitate seamless sales process at the bar.
- Assisted in setting up events at the venue for successful functions and parties.
- Helped reduce waste by effectively managing inventory levels at the bar.
- Delivered excellent customer service with a positive attitude and friendly demeanour.
- Transported kegs, cases, rubbish; helped maintain an organised workspace.
- Changed beer kegs when needed to ensure uninterrupted service during peak times.
- Supported fast-paced service by efficiently restocking glasses and ice.
Salad chef
La Porchetta
London, England
02.2017 - 11.2017
- Optimised customer experience by accommodating special dietary requests or allergies when preparing salads.
- Utilised variety of cooking techniques including grilling, roasting or blanching to add depth to salad flavours.
- Maintained high standards of cleanliness within the kitchen, promoting a hygienic work environment.
- Streamlined prep process for quick turnarounds during busy service periods.
- Handled multiple orders simultaneously under tight deadlines without compromising on quality or taste.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
- Set kitchen standards governing cooking procedures, garnishes and food presentation.
Kitchen porter
La Porchetta
London, England
10.2016 - 02.2017
- Kept a safe working environment by following all health and safety regulations.
- Supported overall restaurant operations through effective teamwork with other staff members.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Achieved high levels of organisation with sorting and storing deliveries.
- Removed rubbish, kept bin area clean and orderly.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
Education
Diploma of Higher Education - Economics
Rocco Scotellaro
Napoli , Italy 09.2010 - 09.2015
Skills
- Effective delegator
- Recruitment and hiring practices
- Supervisory expertise
- Data analysis capability
- Staff management
- Staff mentoring
- Staff scheduling
- Business operations understanding
- Profit and Loss Analysis
- Excellent communication
- Public speaking
- Strategic planning
- Process Improvement
- Budget management
- Stress tolerance
- Decision making
Affiliations
- Sport
- Art
- Music
Languages
Italian
Native
English
Fluent
Spanish
Intermediate
References
References available upon request.
Timeline
Assistant general manager
Vancouver Hotel e Studios
08.2022 - 05.2025
Bar supervisor
The Standard
03.2022 - 08.2022
Bartender
St. Pancras Renaissance Hotel London
05.2018 - 03.2022
Barback
St. Pancras Renaissance Hotel London
11.2017 - 05.2018
Salad chef
La Porchetta
02.2017 - 11.2017
Kitchen porter
La Porchetta
10.2016 - 02.2017
Diploma of Higher Education - Economics
Rocco Scotellaro
09.2010 - 09.2015
Similar Profiles
Miles ChalmersMiles Chalmers
Tech & Casting Coordinator at GO Studios / Vancouver Acting SchoolTech & Casting Coordinator at GO Studios / Vancouver Acting School
Bhawana BassiBhawana Bassi
HR Coordinator at Larco Hospitality (Sheraton Vancouver Airport Hotel)HR Coordinator at Larco Hospitality (Sheraton Vancouver Airport Hotel)
Long (Tom) NguyenLong (Tom) Nguyen
Hotel Maintenance at Hilton Vancouver Metrotown HotelHotel Maintenance at Hilton Vancouver Metrotown Hotel