Valerie Wellings

Key Skills & Experience

Risk & Safety Management
Proactively assess and mitigate risks associated with events
Conduct comprehensive workplace inspections and safety checks with in-depth venue knowledge
Execute risk assessments, manage potential hazards, and implement preventative measures
Ensure proper provision, use, and maintenance of PPE
Possess fire alarm system expertise and develop effective emergency planning strategies

Leadership & Training
Lead, mentor, and develop stewarding teams with a focus on safety excellence
Drive staff training and recruitment initiatives to promote best safety practices
Support investigations and manage complaints, ensuring effective resolutions and preventative actions

Regulatory Compliance & Policy Development
Ensure compliance with Safety Certificate and Football Licence requirements
Adhere to HSE guidelines and promote industry best practices
Develop, update, and implement policies in line with regulatory requirements
Collaborate with key governing bodies (FSOA, LA, FA, PL, SAG, SGSA, UEFA, WSL) to maintain standards
Create and execute contingency plans for enhanced event safety

Operations & Event Management
Oversee concerts and event management to ensure smooth, secure operations
Identify and implement improvements to existing safety systems
Lead strategic planning and project management for continuous operational improvement
Conduct environmental impact assessments and drive sustainability initiatives

Communication & Stakeholder Engagement
Utilize strong communication and active listening skills to engage stakeholders effectively
Build trust through clear, honest, and transparent working methods
Maintain a customer service-oriented approach to enhance event experiences
Foster positive relationships with stewards, encouraging feedback and continuous development
Clearly communicate roles and responsibilities using easily recognizable methods