Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Valeria Gospodinova

Valeria Gospodinova

Digital Marketing Trainee

Summary

Accomplished professional with 7 years experience in various industries - social media and digital marketing (4 years), customer service and online communications (3 years). Master's degree in International Tourism Marketing, BSc in Psychology.
Passionate about digital marketing, social media and technology. Talented in helping devise innovative solutions to unexpected challenges. Skilled multitasker with superior work ethic, motivated and able to perform in high-stress environment with tight deadlines.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Digital Marketing Trainee

WYK Digital
Manchester
07.2022 - 01.2023

Education and work experience with the support of the Prince's Trust, entry level role in digital marketing.
- Coordinated and optimised the social campaigns for an e-commerce business specialising in luxury cheese and wine pairing.
- Led a team of 3 and supported it in administrative tasks, including answering emails and calls from the client; collaborated with team members to help expand marketing channels
- Contributed to mock-ups, email campaigns, and social media content, translated data and analytics into campaign reports, and conducted research to understand the alcohol selling policies for Google and Meta
- Identified areas of the marketing funnel that were under-performing and made recommendations for improvement
- Attended master classes led by industry experts in SEO, PPC, Google Analytics, Display and Programmatic advertising, email marketing, Snapchat


Digital Ambassador/Virtual chat

Manchester Metropolitan University
Manchester
03.2021 - 09.2021

- Demonstrated leadership and professionalism in promoting and providing outstanding customer service, and ensured that interested students received ongoing pre-enrolment advising
- Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks
- Participated in team-building activities to enhance working relationships

Social Media Manager

Manchester Metropolitan University
Manchester
01.2020 - 09.2021

- Led all social media strategy to increase engagement and awareness and created online visuals
- Increased the Facebook and Instagram audience by 50% by actively encouraging repeat engagement

- Built a strong community of musicians and trained them to promote their music online
- Boosted organic communication and reach and was responsible for the content calendar, and data analysis for the weekly reports
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable

Student Ambassador

Manchester Metropolitan University
Manchester
01.2020 - 09.2021

- Communicated with 600+ prospect students on my first event
- Facilitated tours to students and families by greeting them, providing directions and general information
- Managed a high volume workload and challenging cases while still delivering first-class customer service, and liaised with students and supervisors to better understand the needs of students and recommended appropriate solutions

Social Media Coordinator

Vaping Space
Burgas, Bulgaria
06.2018 - 12.2019

- Assisted the social media director with scheduling posts, boosting organic communication, and creating and posting of engaging content aligned with the enterprise's goals
- Modeled for product pictures and videos and maintained up-to-date knowledge of competitor activity and social media trends
- Demonstrated expertise in effective social media marketing and delivered high-performing campaigns across multiple platforms
- Built and maintained strong working relationships with colleagues across company
- Tracked data on company image and adjusted strategies to improve results

Education

Master's degree - International Tourism Marketing Management

The Manchester Metropolitan University
09.2019 - 07.2021

Diploma - Tourism management

Professional Tourism High school
09.2007 - 05.2012

Skills

    Communication and negotiation

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Certification

Fundamentals of Digital Marketing at Google Digital Garage

Additional Information

References available upon request.

Timeline

Digital Marketing Trainee

WYK Digital
07.2022 - 01.2023

Digital Ambassador/Virtual chat

Manchester Metropolitan University
03.2021 - 09.2021

Social Media Manager

Manchester Metropolitan University
01.2020 - 09.2021

Student Ambassador

Manchester Metropolitan University
01.2020 - 09.2021

Master's degree - International Tourism Marketing Management

The Manchester Metropolitan University
09.2019 - 07.2021

Social Media Coordinator

Vaping Space
06.2018 - 12.2019

Diploma - Tourism management

Professional Tourism High school
09.2007 - 05.2012

Fundamentals of Digital Marketing at Google Digital Garage

Google Ads Search at Google Digital Academy

Google Ads Display at Google Digital Academy

Valeria GospodinovaDigital Marketing Trainee