Valentyna Pomazan
Summary
Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
1 CLASS OPERATOR
POST OFFICE
Bucha, Ukraine
05.2021 - 05.2022
- Coordinated with other operators to ensure smooth workflow throughout shift.
DELIVERY MANAGER & CUSTOMER SUPPORT
Komfort
Mariupol
05.2018 - 04.2020
- Bucha
- Communicated clearly, articulately and patiently with customers requiring support
- Provided exemplary helpdesk service and support to assist customers
- Engaged in advanced training and increased troubleshooting knowledge for resolution of highly complex customer issues
- Chain of furniture stores - Mariupol
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Created agendas and communication materials for team meetings
- Created new programs resulting in increased productivity and customer satisfaction
- Managed performance issues with delivery team members
- Monitored staff and organization of delivery department
- Refined and organized delivery processes for all incoming products
- Coordinated road crew logistics, including scheduling and mileage
- Prepared road crew work schedules, mileage and pay per customer order.
ASSISTANT ECONOMIST
03.2010 - 05.2011
- Holding - Primorskoe
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Handled delegated tasks
- Created new programs resulting in increased productivity and customer satisfaction.
AGRICULTURAL MANAGER
08.2006 - 06.2008
- Primorskoe
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Demonstrated leadership by making improvements to work processes and helping to train others
- Coordinated clerical, recordkeeping and marketing strategies to enhance business operations and boost profits
- Prepared reports required by state and federal laws.
WAREHOUSE CLERK
SPARE
04.2006 - 08.2006
- Harvest holding - Primorskoe
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
INSPECTOR (HUMAN RESOURCE
08.2000 - 04.2006
- Harvest holding - Krasnoarmeyskoe
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Demonstrated leadership by making improvements to work processes and helping to train others
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Resolved interpersonal conflicts by listening, finding common ground and building relationships
- Recognized by management for providing exceptional customer service
- Handled delegated tasks
- Created new programs resulting in increased productivity and customer satisfaction
- Filled out and submitted logs and paperwork on-time
- Participated in training to strengthen and develop inspector competencies.
Education
Bachelor of Science - Economics
Donetsk National Tugan-Baranovsky University
02.2017
Accounting And Audit Specialist -
Mechanical Metallurgical College
Ukraine06.2007
Mechanical Metallurgical College, Dispatcher
06.1996
High School Diploma -
Chelyuskinskaya Secondary School
Ukraine06.1992
Skills
- Reliable and trustworthy
- Data Management
- Training & Development
- Communication
Certification
First Language Russian, Ukrainian
English: B1 .
Timeline
1 CLASS OPERATOR
POST OFFICE
05.2021 - 05.2022
DELIVERY MANAGER & CUSTOMER SUPPORT
Komfort
05.2018 - 04.2020
ASSISTANT ECONOMIST
03.2010 - 05.2011
AGRICULTURAL MANAGER
08.2006 - 06.2008
WAREHOUSE CLERK
SPARE
04.2006 - 08.2006
INSPECTOR (HUMAN RESOURCE
08.2000 - 04.2006
Bachelor of Science - Economics
Donetsk National Tugan-Baranovsky University
Mechanical Metallurgical College, Dispatcher
Accounting And Audit Specialist -
Mechanical Metallurgical College
High School Diploma -
Chelyuskinskaya Secondary School
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