Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Valentina Nicolae

Luton,England

Summary

Dedicated professional with expertise in risk and safety assessment, passenger safety prioritisation, and first aid care. Demonstrates strong time-management skills, cultural sensitivity, and a positive attitude to ensure exceptional service delivery. Skilled in professional communication to foster trust and maintain high standards of safety and care. Committed to upholding safety protocols while delivering efficient and compassionate support in diverse environments.

Overview

7
7
years of professional experience

Work history

Cabin crew

Wizz Air
Luston, Bedfordshire
11.2021 - Current
  • Led flight safety presentations to educate passengers.
  • Prepared cabin and passengers for safe landing.
  • Provided excellent service to passengers whilst ensuring their comfort and safety.
  • Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
  • Delivered professional pre-flight briefings, enhancing customer understanding of safety procedures.

Assistent manager

Caffee Nero
Harpenden, Hertfordshire
01.2020 - 11.2021
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Provided excellent customer service leading to repeat business and customer loyalty.

Activities coordinator

Wilton house Radlett
Radlett, Hertfordshire
01.2019 - 01.2020
  • Maintained strict confidentiality of resident personal matters.
  • Explained exercises clearly to help clients move safely with maximum effort and results.
  • Tailored activities to participant needs and abilities, prioritising group activities that brought individuals together.
  • Enhanced overall resident experience with diverse social events and activities.
  • Planned fun exercise classes for varying ages, abilities and fitness levels.

Barista

Benugo Luton Airport
Luton, Bedfordshire
08.2018 - 01.2019
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.

Amazon Worker

Amazon
Milton Keynes
09.2017 - 08.2018
  • Performed strenuous physical activities such as heavy lifting in adverse conditions.
  • Adhered to site health and safety guidelines, maintaining safe, secure working environments.
  • Boosted productivity with efficient task delegation and supervision.
  • Assisted in training new hires for quick acclimatisation to work environment.

Education

Bachelor of Arts - English Language

University of Bedfordshire
Bedford
09/2018 - 05/2021

Skills


  • Risk and safety assessment
  • Positive attitude
  • Cultural sensitivity
  • Time-management
  • Passenger safety prioritisation
  • First AID care
  • Professional communication

Languages

Romanian
Native
English
Advanced
Spanish
Advanced
Russian
Intermediate

Timeline

Cabin crew

Wizz Air
11.2021 - Current

Assistent manager

Caffee Nero
01.2020 - 11.2021

Activities coordinator

Wilton house Radlett
01.2019 - 01.2020

Barista

Benugo Luton Airport
08.2018 - 01.2019

Amazon Worker

Amazon
09.2017 - 08.2018

Bachelor of Arts - English Language

University of Bedfordshire
09/2018 - 05/2021
Valentina Nicolae