Valentina Malkhanova
Basingstoke,Hampshire
Overview
10
10
years of professional experience
Work History
Facilities Coordinator
GrandirUK
Basingstoke, Hampshire
07.2025 - Current
- Coordinated delivery and administration of cleaning and waste management contracts for approximately 100 nursery sites, ensuring high standards of service and compliance.
- Monitor facilities-related requirements across approximately 100 sites and support the maintenance of site compliance with relevant operational and facilities requirements.
- Coordinate reactive maintenance call-outs, communicating with contractors to arrange attendance, obtain updates, and ensure issues are followed through to resolution.
- Use a CAFM system to manage facilities jobs, record updates, monitor outstanding tasks, and maintain accurate service records.
- Liaised with contractors and nursery staff to resolve service queries and coordinate operational requirements, enhancing communication and service delivery.
- Coordinate with contractors regarding scheduled and reactive works, ensuring appropriate information is communicated between contractors, nursery teams, and internal stakeholders.
- Respond to nursery staff queries, providing timely support on facilities, maintenance, cleaning, waste, and contractor services to maintain operational efficiency.
- Prioritise and manage multiple facilities requests simultaneously, ensuring tasks are progressed efficiently and in accordance with operational requirements.
- Support the effective management of facilities services by monitoring outstanding actions and following up with relevant parties where required.
- Maintain accurate records and documentation relating to facilities services, jobs, contractors, and site requirements.
Key Holder
FatFace
Basingstoke, Hampshire
04.2024 - 08.2025
- Managed daily store operations, ensuring seamless opening and closing procedures and accurate cash register handling.
- Assisted with daily administrative tasks at the store and coordinated shifts to ensure optimal store functioning.
- Assisted with the smooth and efficient operation of the store and supported colleagues with day-to-day tasks.
- Supported administrative activities, including shift coordination and general store administration.
English Language Teacher
SkyEng
02.2022 - 05.2024
- Scheduled and organised more than 2,500 online English lessons for students from diverse backgrounds.
- Coordinated assessments and provided structured feedback to tailor lessons to individual learning needs.
- Maintained student records and communicated lesson schedules and relevant information to enhance student engagement.
- Utilised online platforms and digital tools to streamline lesson delivery and administrative tasks.
- Managed multiple schedules and priorities while maintaining a high standard of accuracy and communication.
Administrator
Siberian Wellness
06.2016 - 07.2021
- Maintained and updated administrative and inventory records to support efficient day-to-day operations.
- Compiled sales reports and coordinated staff scheduling and administrative tasks to streamline operations.
- Facilitated smooth store operations through effective organisation and clear communication among team members.
- Handled customer enquiries and provided administrative support for online and in-store orders to enhance customer satisfaction.
- Processed orders, resolved delivery issues, and provided accurate information regarding product availability.
Education
Diploma of Higher Education - Linguistics
Novosibirsk State Pedagogical University
Novosibirsk, Russia01-2020
Skills
- Facilities Coordination
- Contractor Management
- Contract Administration
- Cleaning & Waste Management
- Reactive Maintenance Coordination
- CAFM Systems
- Compliance Monitoring
- Site & Service Coordination
- Administrative Support
- Data Entry & Record Management
- Microsoft Office
- Customer Service
- Professional Communication
- Problem Solving
- Organisation & Time Management
- CRM Software
- Teamwork
Timeline
Facilities Coordinator
GrandirUK
07.2025 - Current
Key Holder
FatFace
04.2024 - 08.2025
English Language Teacher
SkyEng
02.2022 - 05.2024
Administrator
Siberian Wellness
06.2016 - 07.2021
Diploma of Higher Education - Linguistics
Novosibirsk State Pedagogical University