Valentina Fronea
REDDITCH,Worcestershire
Summary
My CV shows a gap of working years during which I was a stay-at-home mother. I must emphasize that I have completed certain studies in the meantime, including Functional English Skills and Microsoft Office Level 2. I have also improved my organizational abilities. My skill set satisfies every criterion listed in the job description. I'm a good fit for the job in part because I can operate under pressure and manage my time well.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Warehouse Operative
Toolstation
Redditch, Worcestershire
04.2021 - 01.2023
- Work was completed in accordance with safety guidelines and best practices.
- Achieved minimal product damage by ensuring that commodities were handled and kept in accordance with project requirements.
- Using initiative and self-motivation, regularly met deadlines for high-volume orders.
- Various weight, dimension, and form requirements may be accommodated by customizing storage sections.
- In order to maintain compliance with quality and safety requirements, conducted frequent stock inspections.
- It was possible to quickly and effectively resolve difficulties and damage by reporting them to senior warehouse staff members.
- Worked precisely and carefully to minimise order mistakes while retrieving items from numerous warehouse locations.
- When working in dangerous setting, followed all safety rules.
- Material handling equipment was used to move big and cumbersome objects.
- Commodities are stacked and organized on boards or pallets in designated places.
- Prior to delivering items, quality check was performed to ensure that there were no breaks or defects.
- Obeyed strict instructions in order to aid in smooth in-and-outflow of merchandise from distribution centre.
Recruiter
Albatros
Evesham, WOR
03.2014 - 01.2015
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
Customer Service Assistant
Vodafone
Bucharest, Romania
03.2013 - 01.2014
- Offered basic technical support for clients on wide range of company products.
- Answered customer questions about product availability and shipment times.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
- Maintained and managed customer files and databases.
- Communicated with suppliers to maintain updated information regarding status of current orders.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Responded to customer calls and emails to answer questions about products and services.
Supervisor
Tiptop
Calarasi, Romania
06.2012 - 03.2013
- Delivering exceptional service increases consumer loyalty.
- Lead by example to sustain team motivation and ensure correct efficient daily duties.
- Effectively planned personnel rotas and workloads.
- Checked quality and safety, verifying standards were met.
- Managed shop opening and closing, ensuring keyholder security.
- Set and monitor customer service schedules.
Administrator
ProComputers
Romania
01.2010 - 12.2012
- Meeting materials photocopied and laminated.
- Produced high-quality internal and customer-facing papers, spreadsheets, and presentations.
- Stocked and ordered office supplies to fulfill employee requirements.
- Daily operational reports, advising management on corrective measures and improvements.
- Working with payable accounts, suppliers, and end users, resolved invoice and receipting order problems and inconsistencies.
- Analyzed patterns and identified efficiencies in financial reporting.
- Monthly performance reviews and remedial actions.
- Set workplace rules to keep team members organised.
- Maximized employee compliance with corporate regulations and
- Increased sales by 15%
Education
Level 4 - BA (Hons) Global Business (Business Management)
University of Suffolk
BirminghamITQ Level 2 For IT Users - Microsoft Office
HOW College
ReddicthCertification Module For Functional Skills Qualification in English At Level 1 - Functional Skills Qualification in English
Worcester County Council Libraries And Learning
RedditchDiploma of Higher Education - Technician in Natural Resources and Environmental Protection
Colegiul Agricol 'Sandu Aldea'
CalarasiSkills
Self-improvement and open lines of communicationTeam developmentAdjustable to New CircumstancesOpen and direct communicationConsistently high ethical and moral standardsGood organising skills
Cooperative
Cooperative
Office administration
Documentation and control
Employee training and development
Recordkeeping
Business administration
Problem-solving skills
Customer service abilities
Time management
IT skills
IT knowledge
Basic IT support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved discrepancies which led to problem solved.
Certification
Microsoft Office IT- 1 year
Functional English Skills
- Math Abilities
- System Monitoring and Management
- Organize and Obtain Data
- Sort and summarise the data
- Facilitate Discussion
- Public Speaking
- Write, Edit and Summarize
- Languages
- Research
- Using Office and Writing Programs
- Make visual arguments
- Online Scheduling
- Staff Scheduling
- Meeting Facilitation
- Create Policy
- Control Team Compliance
- Build Feedback Mechanisms
Timeline
Warehouse Operative
Toolstation
04.2021 - 01.2023
Microsoft Office IT- 1 year
01-2018
Functional English Skils-2 years
01-2016
Recruiter
Albatros
03.2014 - 01.2015
Customer Service Assistant
Vodafone
03.2013 - 01.2014
Supervisor
Tiptop
06.2012 - 03.2013
Photographer-1 year
03-2012
Administrator
ProComputers
01.2010 - 12.2012
Level 4 - BA (Hons) Global Business (Business Management)
University of Suffolk
ITQ Level 2 For IT Users - Microsoft Office
HOW College
Certification Module For Functional Skills Qualification in English At Level 1 - Functional Skills Qualification in English
Worcester County Council Libraries And Learning
Diploma of Higher Education - Technician in Natural Resources and Environmental Protection
Colegiul Agricol 'Sandu Aldea'