Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Valbona Tyto

Summary

Highly motivated and detail-oriented professional with strong cash-handling and customer service skills, seeking a role at Travelex Currency Exchange. Passionate about delivering exceptional service, assisting customers with travel money solutions, and working efficiently in a fast-paced environment.

Overview

15
15
years of professional experience

Work history

Hairstylist

Busby's Hair & Beauty
London
04.2018 - Current
  • Consulted with clients to assess their needs and recommend suitable styles and treatments.
  • Managed appointment schedules efficiently to accommodate maximum number of clients.
  • Performed specialized services such as balayage, keratin treatments, and hair extensions.
  • Built strong client relationships, offering personalized service to encourage repeat business.
  • Stayed updated on the latest hair trends, products, and techniques to enhance service quality.

Receptionist assistant

Ozzy's Design
London
12.2024 - 12.2025
  • Greeted clients and provided excellent customer service in a fast-paced salon environment.
  • Scheduled and managed appointments using [booking software, e.g., Fresha, Booker, Mindbody].
  • Handled cash, card, and digital payments, ensuring accurate daily till reconciliation.
  • Managed phone calls, emails, and walk-in inquiries professionally.
  • Promoted salon products and services to increase sales and customer retention.

Assistant

Oxfam Charity Shop
04.2017 - 05.2018
  • During my time at Oxfam i developed many skills and i have gained experience with costumers through customer interactions, this allowed me to strengthen my customer service skills as i had different responsibilities during my time at Oxfam.
  • As Oxfam did not have many staff members i found myself in situations where i had to switch roles a lot from restocking shelves, to sorting and pricing donated clothes, books homewares etc.
  • I was responsible for receiving donations from the public and ensure they were stored safely.

Team Member

Vodafone Business
, Albania
08.2010 - 11.2013
  • Engaged with customers in-store, providing expert advice on mobile phones, contracts, and broadband services.
  • Processed transactions, returns, and exchanges efficiently while maintaining accuracy in handling payments.
  • Sold Vodafone products and services, including mobile plans, broadband, and accessories.
  • Assisted customers with upgrades, new contracts, and technical support.
  • Worked as part of a team to drive overall store performance and meet KPIs.

Education

Diploma of Higher Education - Hairdresser

Hairdressing School Athens
Greece

Skills

  • Excellent customer service and communication skills
  • Cash Handling & Accuracy
  • Time management
  • Organization
  • Foreign currency exchange knowledge
  • Problem-solving
  • Technical Proficiency

Languages

English
Fluent
Albanian
Fluent
Greek
Fluent

References

References available upon request.

Timeline

Receptionist assistant

Ozzy's Design
12.2024 - 12.2025

Hairstylist

Busby's Hair & Beauty
04.2018 - Current

Assistant

Oxfam Charity Shop
04.2017 - 05.2018

Team Member

Vodafone Business
08.2010 - 11.2013

Diploma of Higher Education - Hairdresser

Hairdressing School Athens

Similar Profiles

Create profile
Valbona Tyto