Valaraju Allika
Luton
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Officer
Herts Nhs mental health
12.2023 - Current
- Managed daily operations and projects for inclusive education and disability services
- Provide high-level administrative support and advice on policy compliance and operational matters
- Develop and maintain efficient systems for resource management, ensuring timely and accurate reporting
- Collaborate with diverse teams to improve service delivery and customer satisfaction
- Utilized conflict resolution techniques to mediate disputes between residents, ensuring a harmonious living environment
Administrative Officer
Better Healthcare services
08.2021 - 08.2023
- Managed a diverse group of clients by implementing inclusive education strategies to ensure each individual's needs were met
- Delivered high-level customer service, addressing inquiries and resolving issues promptly
- Supported the team in managing resources, ensuring adherence to organizational policies
- Improved client satisfaction by 20% through effective use of Services Operations strategies in the care service environment
- Exhibited strong leadership qualities in managing a team of care service providers to ensure top-quality patient care
Education
Master of Science - Cybersecurity and Project management
University of Bedforshire
Luton, Bedfordshire06.2023
Skills
- Administrative and Operational Coordination
- Customer Service Excellence
- Compliance and Policy Adherence
- Resource Management and Planning
- Scheduling and calendar management
- Documentation and control
- Project Management and Execution
- Inclusive Education Support
Timeline
Administrative Officer
Herts Nhs mental health
12.2023 - Current
Administrative Officer
Better Healthcare services
08.2021 - 08.2023
Master of Science - Cybersecurity and Project management
University of Bedforshire
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