VAISHNAV RAGADE
Canterbury,Kent
Summary
Dynamic professional with expertise in operations management and process improvement, adept at KPI tracking and performance reporting. Skilled in stakeholder and cross-functional coordination, project scheduling, and resource planning, ensuring seamless execution of initiatives. Proficient in risk identification and issue resolution, leveraging data analysis and business intelligence tools such as Power BI and Excel to drive informed decision-making. Committed to documentation and SOP compliance while enhancing customer service and service operations. Aspires to contribute strategic insights to optimise organisational efficiency.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Project Coordinator (Contract)
Desire Group International Ltd
London
09.2024 - 10.2024
- Coordinated project schedules across 3 cross-functional teams, ensuring milestone delivery within defined timelines and reducing task overlap through weekly capacity planning.
- Maintained project documentation, risk logs, and progress reports, improving visibility for senior stakeholders and enabling faster issue escalation.
- Supported resource allocation planning and task prioritization, contributing to improved on-time delivery and operational consistency.
- Assisted in tracking performance metrics and preparing management updates using Excel-based dashboards.
Operations Handler
Air India Air Transport Ltd
Mumbai
09.2017 - 08.2018
- Managed ground operations for daily passenger flight schedules, overseeing baggage handling systems and supporting aircraft turnaround processes in compliance with aviation safety standards.
- Improved check-in and queue management processes, reducing passenger wait times and improving service flow during peak operational hours.
- Coordinated with airline staff, ground crew, and airport authorities to resolve operational issues and maintain service continuity.
- Monitored flight schedules, weather conditions, and resource availability to minimize delays and support on-time departures.
- Maintained operational records and compliance documentation, supporting audit readiness and quality assurance requirements.
Education
Master of Science (MSc) - Business Analytics
University of Kent
Canterbury, UK 09.2023 - 09.2024
Bachelor of Science (BSc) - Information Technology
R. D. National College
Mumbai, India 08.2018 - 05.2021
Diploma - Aviation Safety
Bombay Flying Club
Mumbai, India 06.2016 - 07.2017
Skills
- Operations Management & Process Improvement
- KPI Tracking & Performance Reporting
- Stakeholder & Cross-Functional Coordination
- Project Scheduling & Resource Planning
- Risk Identification & Issue Resolution
- Data Analysis & Business Intelligence (Power BI, Excel)
- Documentation & SOP Compliance
- Customer Service & Service Operations
Certification
- Generative AI Overview for Project Managers – Project Management Institute (2025 – In Progress)
- Google Project Management Professional Certificate – Coursera (2022)
LANGUAGES
English (Highly Proficient)
Hindi (Native)
Marathi (Native)
REFERENCES
Available upon request
PROJECT EXPERIENCE
Commercial Website Development (Individual Project), Designed and developed a JavaScript-based commercial website for a local leather products business., Improved digital presence and customer engagement through user-friendly design and responsive functionality.
LEADERSHIP & EXTRA-CURRICULAR ACTIVITIES
Logistics Head, R. D. National College – Led planning and coordination for college events, managing logistics, vendor communication, and team scheduling. Member, Mixed Martial Arts Society – University of Kent. State-Level Amateur Boxer – VSBC Boxing Club; Winner of State Championship and Police-Held Boxing Games.
WORK AUTHORIZATION
Right to Work in the UK (Graduate Visa / PSW)
Timeline
Project Coordinator (Contract)
Desire Group International Ltd
09.2024 - 10.2024
Master of Science (MSc) - Business Analytics
University of Kent
09.2023 - 09.2024
Bachelor of Science (BSc) - Information Technology
R. D. National College
08.2018 - 05.2021
Operations Handler
Air India Air Transport Ltd
09.2017 - 08.2018
Diploma - Aviation Safety
Bombay Flying Club
06.2016 - 07.2017