Vaishna Venu
Milton Keynes,Buckinghamshire
Summary
A technology-savvy professional with expertise in troubleshooting, network security, and Windows system administration. Demonstrates outstanding written and verbal communication skills alongside proficiency in cloud computing and IT literacy across MS Office applications. Skilled in training material creation, picking and packing operations, and managing stress effectively while maintaining attention to detail. Committed to leveraging problem-solving abilities to enhance organisational efficiency and security.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
DC ASSOCIATE TRAINER
H&M DISTRIBUTION CENTRE
MILTON KEYNES, Buckinghamshire
01.2023 - 09.2025
- Maintained professionalism under pressure, managing difficult situations with composure.
- Shipped over 1,000 orders daily using SAP Extended Warehouse Management system.
- Inspected more than 20,000 items each day to ensure inventory accuracy.
- Utilised automatic tracking systems to update computer records and optimise order placement, while liaising with customers and departments to coordinate timely transportation of goods.
- Assessed staff performance, implementing insights to drive continuous improvement.
- Demonstrated exceptional communication skills when conveying complex concepts in simple terms.
- Streamlined onboarding process for new hires by designing a robust orientation programme.
- Achieved high engagement rates with innovative training techniques.
- Evaluated staff performance post-training; provided constructive feedback accordingly.
- Maintained meticulous records of each participant's progress throughout the course duration.
ASSISTANT STORE MANAGER
CHADWELL HEATH FOOD & WINE OFF LICENCE SHOP
CHADWELL HEATH, ROMFORD
12.2021 - 12.2022
- Facilitated smooth store operations, performing daily opening and closing functions.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
- Scheduled staff rotas to meet business demands within budget.
UNIVERSITY ADMINISTRATIVE ASSISTANT
KERALA UNIVERSITY
KERALA
07.2018 - 05.2021
- Coordinated the seamless execution of examination procedures for both bachelor's and master's level programs at Kerala University for three years.
- Maintained accurate and up-to-date records of exam results, student data, and exam materials using Excel spreadsheets.
- Through meticulous planning and execution, I ensured that master’s level examinations were administrated smoothly and efficiently, leading to significantly higher student satisfaction rating than in previous years.
- Delivered reliable, high quality technical support to average of 150 students daily.
- Handled day-to-day office activities and operations including responding the queries from the student about the various university service via telephone and e-mail service with kindness, patience and clarity to ensure positive customer satisfaction and resolution.
- As a key member of the administrative team, I offered comprehensive support to staff, handling a range of tasks including photocopying, faxing, and filing, allowing them to focus on their core responsibilities.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Organised filing system for important and confidential office documents.
Education
MASTERS - COMPUTER SECURITY AND DIGITAL FORENSICS
University of Bedfordshire
Luton 06.2021 - 07.2022
BACHELORS OF EDUCATION - EDUCATIONAL TECHNOLOGY AND ADMINISTRATION
University of Kerala
THIRUVANANTHAPURAM, KERALA 08.2016 - 06.2018
MASTERS IN PHYSICS - Applied physics and Electronics
University of Kerala
THIRUVANATHAPURAM, KERALA, INDIA 08.2013 - 11.2015
Skills
- Troubleshooting expertise
- Network security
- Windows system administration
- Cloud computing
- IT literate in MS Office (word, excel, power point, outlook)
- Outstanding written and verbal communication
- Knowledge of rf devices
- Training material creation
- Picking and packing operations
- Multi-tasking
- Stress management
- Technology savvy
- Problem Solving
- Attention to detail
Websites
References
Available upon request
Hobbies and Interests
Hobbies: Reading, volunteering, Gaming
KEY ATTRIBUTES
- Attention to detail: ensuring precision and accuracy in every aspect
- Patience: Being able to remain calm in stressful situations
- Flexibility: Being open to change and adapting to different situations
- Quick learner: with a natural aptitude for leaning and a passion for self-improvement
ADDITIONAL DETAILS
Visa Status: Dependent partner
References
References available upon request.
Timeline
DC ASSOCIATE TRAINER
H&M DISTRIBUTION CENTRE
01.2023 - 09.2025
ASSISTANT STORE MANAGER
CHADWELL HEATH FOOD & WINE OFF LICENCE SHOP
12.2021 - 12.2022
MASTERS - COMPUTER SECURITY AND DIGITAL FORENSICS
University of Bedfordshire
06.2021 - 07.2022
UNIVERSITY ADMINISTRATIVE ASSISTANT
KERALA UNIVERSITY
07.2018 - 05.2021
BACHELORS OF EDUCATION - EDUCATIONAL TECHNOLOGY AND ADMINISTRATION
University of Kerala
08.2016 - 06.2018
MASTERS IN PHYSICS - Applied physics and Electronics
University of Kerala
08.2013 - 11.2015