Summary
Overview
Work history
Education
Skills
Websites
References
Hobbies and Interests
KEY ATTRIBUTES
ADDITIONAL DETAILS
References
Timeline
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Vaishna Venu

Milton Keynes,Buckinghamshire

Summary

A technology-savvy professional with expertise in troubleshooting, network security, and Windows system administration. Demonstrates outstanding written and verbal communication skills alongside proficiency in cloud computing and IT literacy across MS Office applications. Skilled in training material creation, picking and packing operations, and managing stress effectively while maintaining attention to detail. Committed to leveraging problem-solving abilities to enhance organisational efficiency and security.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

DC ASSOCIATE TRAINER

H&M DISTRIBUTION CENTRE
MILTON KEYNES, Buckinghamshire
01.2023 - 09.2025
  • Maintained professionalism under pressure, managing difficult situations with composure.
  • Shipped over 1,000 orders daily using SAP Extended Warehouse Management system.
  • Inspected more than 20,000 items each day to ensure inventory accuracy.
  • Utilised automatic tracking systems to update computer records and optimise order placement, while liaising with customers and departments to coordinate timely transportation of goods.
  • Assessed staff performance, implementing insights to drive continuous improvement.
  • Demonstrated exceptional communication skills when conveying complex concepts in simple terms.
  • Streamlined onboarding process for new hires by designing a robust orientation programme.
  • Achieved high engagement rates with innovative training techniques.
  • Evaluated staff performance post-training; provided constructive feedback accordingly.
  • Maintained meticulous records of each participant's progress throughout the course duration.

ASSISTANT STORE MANAGER

CHADWELL HEATH FOOD & WINE OFF LICENCE SHOP
CHADWELL HEATH, ROMFORD
12.2021 - 12.2022
  • Facilitated smooth store operations, performing daily opening and closing functions.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
  • Scheduled staff rotas to meet business demands within budget.

UNIVERSITY ADMINISTRATIVE ASSISTANT

KERALA UNIVERSITY
KERALA
07.2018 - 05.2021
  • Coordinated the seamless execution of examination procedures for both bachelor's and master's level programs at Kerala University for three years.
  • Maintained accurate and up-to-date records of exam results, student data, and exam materials using Excel spreadsheets.
  • Through meticulous planning and execution, I ensured that master’s level examinations were administrated smoothly and efficiently, leading to significantly higher student satisfaction rating than in previous years.
  • Delivered reliable, high quality technical support to average of 150 students daily.
  • Handled day-to-day office activities and operations including responding the queries from the student about the various university service via telephone and e-mail service with kindness, patience and clarity to ensure positive customer satisfaction and resolution.
  • As a key member of the administrative team, I offered comprehensive support to staff, handling a range of tasks including photocopying, faxing, and filing, allowing them to focus on their core responsibilities.
  • Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
  • Organised filing system for important and confidential office documents.

Education

MASTERS - COMPUTER SECURITY AND DIGITAL FORENSICS

University of Bedfordshire
Luton
06.2021 - 07.2022

BACHELORS OF EDUCATION - EDUCATIONAL TECHNOLOGY AND ADMINISTRATION

University of Kerala
THIRUVANANTHAPURAM, KERALA
08.2016 - 06.2018

MASTERS IN PHYSICS - Applied physics and Electronics

University of Kerala
THIRUVANATHAPURAM, KERALA, INDIA
08.2013 - 11.2015

Skills

  • Troubleshooting expertise
  • Network security
  • Windows system administration
  • Cloud computing
  • IT literate in MS Office (word, excel, power point, outlook)
  • Outstanding written and verbal communication
  • Knowledge of rf devices
  • Training material creation
  • Picking and packing operations
  • Multi-tasking
  • Stress management
  • Technology savvy
  • Problem Solving
  • Attention to detail

Websites

References

Available upon request

Hobbies and Interests

Hobbies: Reading, volunteering, Gaming

KEY ATTRIBUTES

  • Attention to detail: ensuring precision and accuracy in every aspect
  • Patience: Being able to remain calm in stressful situations
  • Flexibility: Being open to change and adapting to different situations
  • Quick learner: with a natural aptitude for leaning and a passion for self-improvement

ADDITIONAL DETAILS

Visa Status: Dependent partner

References

References available upon request.

Timeline

DC ASSOCIATE TRAINER

H&M DISTRIBUTION CENTRE
01.2023 - 09.2025

ASSISTANT STORE MANAGER

CHADWELL HEATH FOOD & WINE OFF LICENCE SHOP
12.2021 - 12.2022

MASTERS - COMPUTER SECURITY AND DIGITAL FORENSICS

University of Bedfordshire
06.2021 - 07.2022

UNIVERSITY ADMINISTRATIVE ASSISTANT

KERALA UNIVERSITY
07.2018 - 05.2021

BACHELORS OF EDUCATION - EDUCATIONAL TECHNOLOGY AND ADMINISTRATION

University of Kerala
08.2016 - 06.2018

MASTERS IN PHYSICS - Applied physics and Electronics

University of Kerala
08.2013 - 11.2015

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Vaishna Venu