Summary
Overview
Work history
Education
Skills
Websites
Languages
Additinal information
Timeline
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Vaishali Sharma

Ilford,London

Summary

Customer-oriented professional with over 2 years of experience in retail and client-facing roles. Proven ability to deliver exceptional service in fast-paced environments and resolve guest concerns efficiently. Strong communication, multitasking, and teamwork skills contribute to a positive customer experience. Seeking a position in hospitality to leverage skills in a dynamic team setting.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Sales Executive

Westside
Delhi, India
07.2022 - 12.2023
  • Delivered high-quality customer service to over 100 customers daily in a fast-paced retail setting.
  • Assisted guests with product selections, optimising food and drink orders through tailored recommendations.
  • Managed point of sale systems, ensuring swift and accurate transaction processing.
  • Resolved customer queries and complaints efficiently, maintaining high levels of guest satisfaction.
  • Maintained workspace cleanliness and organisation, adhering strictly to hygiene standards.
  • Recognised for patience, teamwork, and consistently positive service attitude.

Marketing Executive

Cipla
, India
03.2021 - 04.2022
  • Ensured strict hygiene standards in food handling, maintaining quality control throughout.
  • Delivered accurate information on promotions and menu changes to customers.
  • Demonstrated comprehensive knowledge of menu items, guiding customers' choices.
  • Executed cash handling tasks, ensuring transaction accuracy.
  • Cultivated positive customer relationships through effective communication.
  • Resolved customer complaints professionally, guaranteeing satisfaction.
  • Collaborated with team members to foster a supportive working environment.

Education

MSc - Nursing

University of Sunderland
London
10.2024 - 10.2025

BSC - Nursing

University of Jabalpur
India
10.2019 - 10.2023

Skills

  • Guest service excellence
  • Friendly demeanour
  • Multitasking ability
  • POS and cash handling
  • Table service
  • Complaint resolution
  • Team collaboration
  • Upselling techniques
  • Adaptability and learning,

Languages

English
Hindi

Additinal information

Right to work: Yes, Full eligibity to work in the UK

Availability: Immediate- Fulltime/part time, weekends and evenings included.

Timeline

MSc - Nursing

University of Sunderland
10.2024 - 10.2025

Sales Executive

Westside
07.2022 - 12.2023

Marketing Executive

Cipla
03.2021 - 04.2022

BSC - Nursing

University of Jabalpur
10.2019 - 10.2023

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Vaishali Sharma