VAISHALI SAINI
Software engineer
Bournemouth,United Kingdom
Summary
A highly adaptable and motivated software engineer with a keen eye for detail, disciplined approach to coding and debugging, and proven capabilities in cloud architecture and development. Seeking to leverage former experience and unrivalled enthusiasm to build exceptional software and take on innovative projects for a company that values excellence and forward-thinking.
Overview
2
2
years of professional experience
Work history
Assistant System Engineer
Tata Consultancy Services
New Delhi
04.2021 - 08.2022
- Developed SQL scripts on Microsoft SQL Server Management
- Performed testing on SQL scripts and reported bugs on JIRA
- Interfaced with cross-functional team of developers, and technical support professionals to determine comprehensive list of required specifications for new applications
- Experience in developing Web API using .Net Framework
- Performed Unit testing on .Net Framework-based methods
- Harnessed Agile methodology to create collaborative and continuous improvement culture across remote teams
- Investigated and reduced incidents by establishing detailed tracking and reporting frameworks
- Defined customer requirements, uncovered insights and completed projects according to captured requirements.
Customer Service Associate
Teleperformance Global Service Private Limited
Mohali
11.2019 - 05.2020
- Provided best solutions to technical queries regarding broadband and TV set-top box provided by Etisilat
- Increased Customer satisfaction and productivity by resolving product issues
- Experienced in giving hand-offs and demos to customers
- Used coordinates and planning skills to achieve results according to schedule
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Education
Master of Science - Data Science and Artificial Intelligence
Bournemouth University
2024
Bachelor of Science - Electronics and communications
Ramgarhia Institute of Engineering and Technology
Punjab, India12th - Science
S.D. Senior Secondary Girls School, Punjab School National Board
Punjab2015
Skills
- Python Developer
- Microsoft SQL Server
- C# and Net Framework
- Agile Methodology Familiarity
- Excellent Team Player and can share responsibilities during crisis
- Attentive and Quick Learner
- Problem solving
References
References available upon request.
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