Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Timeline
Generic

Vaishali Barick

Chennai

Summary

Results-oriented marketing professional with 6+ years of experience in B2B marketing, customer engagement, and analytics. Skilled in data analysis, CRM systems, and digital marketing tools. Committed to leveraging data-driven strategies to enhance marketing performance and drive customer acquisition.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Digital Marketing Apprentice

Buyer Invested Selling (via Acadium)
05.2024 - Current
  • Manage company social media, increasing engagement by 40% through strategic content creation
  • Generate 50+ qualified leads monthly using LinkedIn Sales Navigator
  • Create and manage an editorial calendar, producing 4 blog posts weekly to drive organic traffic
  • Identified issues, analyzed information and provided solutions to problems.

Customer Support Executive

Q2Pay Technologies
01.2023 - 06.2023
  • Liaised with field engineers to coordinate prompt and comprehensive repairs.
  • Resolved 60+ technical support emails each day with strong systems knowledge.
  • Collaborated with tech specialists to resolve complex product issues.
  • Achieved 90% satisfaction rate across 500+ customer surveys.

Customer Engagement Executive

CollegeDoors
06.2022 - 10.2022
  • Kept customers active by hand-holding them to use company's products.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Maintained up-to-date knowledge of company's interface and performed competitor analysis.
  • Managed 50 accounts to retain existing relationships and grow share of business.

Customer Service Representative

FedEx
02.2019 - 07.2021
  • Boosted sales revenue by 15% skillfully promoting diverse Import and export options.
  • Established primary customer support to internal and external customers in fast-paced environment.
  • Provided information to customers regarding FedEx's charge card and loyalty program and helped to open and activate new accounts.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.

Sales and Marketing Executive

Krishna Creationz
06.2015 - 11.2018
  • Analyzed sales and marketing data for improved strategies.
  • Implemented sales and marketing program to support company objectives, resulting in 30% increase in new business within 2 years.
  • Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Education

Master of Science - Marketing Analytics

University of Stirling
09.2024

Bachelor of Management Studies - Marketing

BHAVAN’S COLLEGE

Skills

  • Email Marketing
  • Power BI Desktop
  • Google Analytics
  • Python for non-programmers
  • Salesforce CRM
  • Lead Generation & Nurturing
  • ROMI Analysis
  • Instagram Marketing

Certification

  • Google Ads for Beginners
  • Keyword Research with Semrush: A Step-by-Step Guide
  • SEO
  • Salesforce Essential Training
  • Learning Power BI Desktop
  • Email Marketing by Hubspot Academy
  • Google Analytics for Beginners
  • Python for Non-Programmers

Accomplishments

  • Recognized as a valuable team member, featured on Buyer Invested Selling's official website team section within first month of internship.
  • Increased company LinkedIn page profile views by 33% in one month through strategic content creation and engagement tactics.
  • Spearheaded competitor analysis project, identifying market gaps that led to successful launch of new product line, resulting in 10% revenue increase.
  • Improved website organic traffic by 6.25% through creation of SEO-optimized content, producing 4 high-quality blog posts weekly.
  • Managed 100+ time-sensitive medical shipments during pandemic, maintaining 98% on-time delivery rate and resolving customer queries with 95% satisfaction score.
  • Implemented data-driven social media strategy, increasing follower engagement by 40% and generating 50+ qualified leads monthly via LinkedIn Sales Navigator.


Additional Information

LANGUAGES English (Fluent), Hindi (Native)


  • Currently based in UK; relocating to Chennai in 2 months
  • Available for interviews via email and international WhatsApp calls
  • Authorized to work in India

Timeline

Digital Marketing Apprentice

Buyer Invested Selling (via Acadium)
05.2024 - Current

Customer Support Executive

Q2Pay Technologies
01.2023 - 06.2023

Customer Engagement Executive

CollegeDoors
06.2022 - 10.2022

Customer Service Representative

FedEx
02.2019 - 07.2021

Sales and Marketing Executive

Krishna Creationz
06.2015 - 11.2018

Master of Science - Marketing Analytics

University of Stirling

Bachelor of Management Studies - Marketing

BHAVAN’S COLLEGE

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Vaishali Barick