Vaibhav Kumar
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
5
5
years of post-secondary education
1
1
Certificate
2
2
years of professional experience
Work History
Customer Service Representative
Five Guys
Cardiff
10.2022 - Current
- Engaged respectfully with team members to contribute ideas, identify issues, and offer assistance.
- Interacted with customers through various channels (phone, email, in-person) to provide helpful information and support.
- Managed incoming calls, coordinated files, and handled mail as part of administrative support duties.
- Conducted product checks to ensure quality service delivery to customers.
- Authored comprehensive technical documentation related to stock management.
Education
MBA - Supply Chain Management
University of Wales
Wales, United Kingdom 02.2022 - 11.2023
PGPM - Business Administration And Management
Lexicon MILE
Pune,India 07.2021 - 02.2022
BBA - Finance And Marketing
Manipal University
Jaipur,Rajasthan,India 07.2018 - 06.2021
Skills
Supply Chain Management
Inventory Management
Procurement and Sourcing
Logistics and Transportation Management
Problem Solving
Budgeting and Forecasting
Certification
Introduction Investment Risk and Taxation
Timeline
Introduction Investment Risk and Taxation
09-2023
Customer Service Representative
Five Guys
10.2022 - Current
MBA - Supply Chain Management
University of Wales
02.2022 - 11.2023
PGPM - Business Administration And Management
Lexicon MILE
07.2021 - 02.2022
BBA - Finance And Marketing
Manipal University
07.2018 - 06.2021
Soft Skill
- COMMUNICATION: As a member of an event organization team throughout my bachelor's degree, I faced a number of people, whether it was a student or someone looking for sponsorship for an event, and this helped me to effectively communicate and comprehend people of various ages and mindsets.
- TEAMWORK: As a member of a university event team, I had to be a significant role in the team, coordinating with the team, students, sponsors, and faculty. So that no one has to deal with any problems. I helped coordinate meetings to talk about the event's final decision progress.
- TIME MANAGEMENT: Since I am a team subordinates of an event, we have a time-based task that we must do on or before the deadline, I experienced many problems during my early days in the team, but my subordinates supported me and assisted me in improving my capacity to perform tasks.
- CREATIVITY: As a team member, it is my responsibility to arrange and prepare things in a creative way so that they appear new and interesting, as well as adaptable to everyone.
- LEADERSHIP: In my undergraduate programme, I was the Class Representative, and I was responsible for organising and leading the batch in making decisions and ensuring the event's success.
Research Experience
CREDIT CARD SERVICES and IT'S RELLABILITY AMONG USER
- It includes Introduction of Credit Card, Types, Pros and Cons, Working of Credit Card and it's Purpose
- The methods of data collection includes Research Methodology and Sampling Procedure,etc.
BHARTIA AIRTEL
- Research and Analuse their Globalization Strategy
- It include global strategy, external and internal environment modes of entry.