Summary
Overview
Work History
Education
Skills
Certification
Timeline
Soft Skill
Research Experience
Generic

Vaibhav Kumar

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

5
5
years of post-secondary education
1
1
Certificate
2
2
years of professional experience

Work History

Customer Service Representative

Five Guys
Cardiff
10.2022 - Current
  • Engaged respectfully with team members to contribute ideas, identify issues, and offer assistance.
  • Interacted with customers through various channels (phone, email, in-person) to provide helpful information and support.
  • Managed incoming calls, coordinated files, and handled mail as part of administrative support duties.
  • Conducted product checks to ensure quality service delivery to customers.
  • Authored comprehensive technical documentation related to stock management.

Education

MBA - Supply Chain Management

University of Wales
Wales, United Kingdom
02.2022 - 11.2023

PGPM - Business Administration And Management

Lexicon MILE
Pune,India
07.2021 - 02.2022

BBA - Finance And Marketing

Manipal University
Jaipur,Rajasthan,India
07.2018 - 06.2021

Skills

Supply Chain Management

undefined

Certification

Introduction Investment Risk and Taxation

Timeline

Introduction Investment Risk and Taxation

09-2023

Customer Service Representative

Five Guys
10.2022 - Current

MBA - Supply Chain Management

University of Wales
02.2022 - 11.2023

PGPM - Business Administration And Management

Lexicon MILE
07.2021 - 02.2022

BBA - Finance And Marketing

Manipal University
07.2018 - 06.2021

Soft Skill

  • COMMUNICATION: As a member of an event organization team throughout my bachelor's degree, I faced a number of people, whether it was a student or someone looking for sponsorship for an event, and this helped me to effectively communicate and comprehend people of various ages and mindsets.
  • TEAMWORK: As a member of a university event team, I had to be a significant role in the team, coordinating with the team, students, sponsors, and faculty. So that no one has to deal with any problems. I helped coordinate meetings to talk about the event's final decision progress.
  • TIME MANAGEMENT: Since I am a team subordinates of an event, we have a time-based task that we must do on or before the deadline, I experienced many problems during my early days in the team, but my subordinates supported me and assisted me in improving my capacity to perform tasks.
  • CREATIVITY: As a team member, it is my responsibility to arrange and prepare things in a creative way so that they appear new and interesting, as well as adaptable to everyone.
  • LEADERSHIP: In my undergraduate programme, I was the Class Representative, and I was responsible for organising and leading the batch in making decisions and ensuring the event's success.

Research Experience

CREDIT CARD SERVICES and IT'S RELLABILITY AMONG USER

  • It includes Introduction of Credit Card, Types, Pros and Cons, Working of Credit Card and it's Purpose
  • The methods of data collection includes Research Methodology and Sampling Procedure,etc.


BHARTIA AIRTEL

  • Research and Analuse their Globalization Strategy
  • It include global strategy, external and internal environment modes of entry.


Vaibhav Kumar