Uzochi Cynthia Nwagu
Manchester,greater manchester
Summary
Dedicated professional with expertise in patient assistance and care management, complemented by exceptional customer service and organisational skills. Adept at multitasking and fostering teamwork, with strong interpersonal communication and care abilities. Committed to delivering high-quality support and ensuring optimal outcomes in collaborative environments.
Overview
5
5
years of professional experience
Work History
Auxiliary nurse
Mother of Mercy Hospital
Imo State, Nigeria
03.2022 - 02.2024
- Monitored vital signs regularly, alerting medical staff to any significant changes promptly.
- Accompanied patients on walks or wheelchairs around the hospital premises when permitted.
- Coordinated visiting hours for family members whilst respecting patient privacy and rest periods.
- Assisted in feeding patients with difficulty swallowing or eating independently; ensured proper nutrition intake.
- Collaborated with multidisciplinary team members to provide comprehensive patient care.
Sales Assistant
MTN office
Lagos, Nigeria
02.2020 - 01.2022
- Conducted daily inventory checks to manage stock levels accurately.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Managed till operations smoothly, reducing waiting time for customers.
- Assisted customers with product selection for optimal satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
Teaching assistant
St Peter Nursery&Primary school
Lagos, Nigeria
01.2019 - 02.2020
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted in conducting assessments to determine student understanding of subjects.
- Liaised between teachers and parents, maintaining open lines of communication.
- Facilitated active learning environments with engaging teaching aids and resources.
Education
Bachelor of Science - Microbiology
Imo State University
Nigeria 02.2013 - 09.2017
Masters in Research - Environmental Management
University of Bolton
Bolton 01.2025 -
Skills
- Patient Assistance and Care Management
- Excellent customer service
- Organisation
- Team work
- multi tasking
- Interpersonal communication and care abilities
Timeline
Masters in Research - Environmental Management
University of Bolton
01.2025 -
Auxiliary nurse
Mother of Mercy Hospital
03.2022 - 02.2024
Sales Assistant
MTN office
02.2020 - 01.2022
Teaching assistant
St Peter Nursery&Primary school
01.2019 - 02.2020
Bachelor of Science - Microbiology
Imo State University
02.2013 - 09.2017
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