Summary
Overview
Work history
Education
Skills
Timeline
Generic

Utkarsh Singh

London

Summary

Driven individual with knack for customer service and communication. Proven ability to handle transactions and assist customers efficiently. Ready to contribute to boosting sales and creating positive shopping experiences. Drive sales growth through personalised service and in-depth product knowledge.

Overview

5
5
years of professional experience

Work history

Brand representative

Abercrombie & Fitch
London
05.2024 - 08.2025

Achieved higher sales volumes with effective pitching techniques. Trained new hires in product knowledge, ensuring consistent quality of service across the team. Managed inventory levels for optimal stock availability. Planned events and activations to enhance brand presence and customer engagement.

Sales Associate

Nike
Mumbai
06.2022 - 07.2023

Welcomed customers and provided responsive assistance to improve store experiences. Resolved over 1000+ customer complaints and process issues with proactive problem-solving skills. Operated cash registers with accuracy and processed cash and card transactions. Assisted customers with product selection and sales, recommending items to increase transaction value.


Sales assistant

Zara
Mumbai, India
01.2021 - 01.2022

Conducted daily inventory checks to manage stock levels accurately. Handled high-pressure situations calmly, keeping store operation seamless during peak hours. Offered personalised shopping advice to enhance customer experiences. Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.

Education

MBA - Global Business

COVENTRY UNIVERSITY
London
01/2024 - 07/2025

BBA - International Business

DY PATIL UNIVERSITY
Mumbai
/2020 - /2023

Skills

  • Negotiation
  • Communication skills
  • Resilient
  • Time management
  • Inventory management
  • Sales maximisation
  • Team leadership
  • Client retention

Timeline

Brand representative

Abercrombie & Fitch
05.2024 - 08.2025

Sales Associate

Nike
06.2022 - 07.2023

Sales assistant

Zara
01.2021 - 01.2022

MBA - Global Business

COVENTRY UNIVERSITY
01/2024 - 07/2025

BBA - International Business

DY PATIL UNIVERSITY
/2020 - /2023
Utkarsh Singh