UTHMAN AMUNI
Manchester,Lancashire
Summary
Driven professional with background in customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Pharmacy assistant
Roding Medical Centre
Lagos, lagos State
03.2024 - 08.2024
- Improved patient care by providing professional advice on medications.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
STORE ASSISTANT
Healthville Store and Pharmacy
LAGOS, LAGOS STATE
02.2022 - 03.2024
- Enhanced customer service by responding promptly to queries.
- Maintained store cleanliness for an appealing shopping environment.
- Improved product availability by effectively restocking shelves.
- Processed transactions swiftly to reduce customer waiting time.
- Assisted customers, resulting in a positive shopping experience.
- Handled complaints efficiently, ensuring customer satisfaction.
- Ensured products' freshness by regularly checking and removing expired items.
Education
Bachelor of Science - PHARMACOLOGY
OLABISI ONABANJO UNIVERSITY
OGUN STATE, NIGERIA 04.2014 - 09.2019
Skills
- Cleaning procedures
- Returns processing
- Security measures understanding
- Retail software usage
- Time management
- Customer service excellence
Timeline
Pharmacy assistant
Roding Medical Centre
03.2024 - 08.2024
STORE ASSISTANT
Healthville Store and Pharmacy
02.2022 - 03.2024
Bachelor of Science - PHARMACOLOGY
OLABISI ONABANJO UNIVERSITY
04.2014 - 09.2019
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