Usman Ali Farooq
Manager
Walsall
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
15
15
years of professional experience
1
1
Certification
4
4
Languages
Work History
Manager Operations
Quality Bites Ltd
Walsall, West midlands
09.2014 - 06.2023
- Credit Control,Booking Keeper, Quality Control officer,Pay Roll officer, Production Manager, Manufacturing Manager
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Analyzed and reported on key performance metrics to senior management.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, on boarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Branch Manager
Habib Bank Currency Exchange Dina Branch
Dina/Jhelum, Punjab
04.2012 - 07.2014
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
Manager Operations
Habib Bank, Dina Branch Jhelum
03.2010 - 04.2012
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
Credit Control Officer
Habib Bank Limited
Dina/Jhelum, Punjab
04.2009 - 03.2010
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Processed payments and applied to customer balances.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Optimized credit approval and collection processes, improving operational efficiencies by over 60%
Asst. Accountant
Metropolitan Water Supply Project
Islamabad/Pakistan, Punjab
07.2008 - 03.2009
- International Consultants Islamabad at Extension of Metropolitan Water Supply Project Khan pur Phase 1 for Rawalpindi Pakistan Cantonment Board.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Processed payroll by validating work hours and attendance of employees
Education
Matric - Arts
Govt. Ordinance Public High School
Jhelum/PakistanD.Com (Diploma in Commerce) - Economics
Commerce College Jhelum
Jhelum/PakistanB. Com:( Bachelor - Commerce
Govt. College of Commercial Jhelum
D.C.S - undefined
Div Pakistan Institute of Computer Sciences Jhelum
D.H.E - undefined
Div Pakistan Institute of Computer Sciences Jhelum
Skills
Sage Account 50undefined
Certification
IELTS (Internation English Language Testing System)
Timeline
Manager Operations
Quality Bites Ltd
09.2014 - 06.2023
IELTS (Internation English Language Testing System)
03-2013
Branch Manager
Habib Bank Currency Exchange Dina Branch
04.2012 - 07.2014
Manager Operations
Habib Bank, Dina Branch Jhelum
03.2010 - 04.2012
Credit Control Officer
Habib Bank Limited
04.2009 - 03.2010
Asst. Accountant
Metropolitan Water Supply Project
07.2008 - 03.2009
Matric - Arts
Govt. Ordinance Public High School
D.Com (Diploma in Commerce) - Economics
Commerce College Jhelum
B. Com:( Bachelor - Commerce
Govt. College of Commercial Jhelum
D.C.S - undefined
Div Pakistan Institute of Computer Sciences Jhelum
D.H.E - undefined
Div Pakistan Institute of Computer Sciences Jhelum
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