Usman Pirzada
London,Greater London
Summary
Motivated and disciplined Year 12 student studying BTEC Level 3 Business. Strong work ethic developed through schoolwork and competitive boxing. Boxing has helped build focus, resilience, respect for others, and the ability to stay calm in pressurised situations. College studies have developed teamwork, communication, and problem-solving skills.
Growing up in a low-income household has encouraged independence, responsibility, and determination to succeed. This background has helped develop a strong appreciation for hard work and opportunities. Reliable and punctual, with a willingness to step outside comfort zones to learn new skills quickly and support others. Keen to gain hands-on experience, contribute positively to a team, and continue personal and professional development.
Confident communicator who works well with others. Able to build positive relationships, take part effectively in team activities, and communicate clearly and respectfully in different situations.
Overview
2
2
years of professional experience
Work history
Customer Service Assistant (Volunteer)
Carpet Express (Family carpet shop)
London, Greater London
2024.08 - 2025.02
- Supported daily front desk operations in family-run carpet shop
- Greeted and assisted 15–25 customers per day with basic enquiries and product information
- Answered and handled 5–10 phone calls per shift, passing messages accurately
- Helped maintain organised and tidy showroom, improving customer experience
- Assisted team during busy periods, including weekends
- Developed customer service, communication, organisation, and time management skills
- Gained understanding of small business operations and teamwork
Work Experience Student
HSBC Bank
London, Canary Wharf, Greater London
2023.04 - 2023.04
Participated in a secondary school work experience visit to HSBC Bank.
Worked in groups to prepare and deliver presentations to peers and senior staff, developing communication, teamwork, and presentation skills while learning about the banking and finance sector.
Education
GCSEs - Math, Science, English
Kingsford Community School
London 2020.09 - 2025.07
BTEC - Business
Greatsfield School
London 2025.09 -
Skills
- I am a hardworking and disciplined person I have been able to achieve this through constant training in art of boxing
- My focus and ability to remain calm even in situations of pressure is excellent
- BTEC Business Level 3 course has helped me have good understandings of business concepts and teamwork I am able to make good use of my time to ensure that I have time to study, work, and other activities
- I am good at communication, I can listen to problems and share valid responses and also extroverted meaning in terms of communication I wont struggle
Affiliations
- Boxing
- Gaming
- Enjoying Nature
Languages
Urdu
Upper intermediate
English
Fluent
Accomplishments
I was recognised in a sixth form assembly for significant and personal progress, which demonstrates commitment, growth and also a strong work ethic.
At school I independently raised 120 pounds for a local mosque during Ramadan by organising donations in my own time at school. this demonstrated initiative, communication skills, and a commitment to supporting the community.
I also enjoy personal development, since I am motivated to continuously improve myself whether through education, fitness or learning new skills that will help me grow.
I train regularly, which has developed my discipline, resilience, respect for others, and the ability to stay focused under pressure. The sport has enhanced both my physical and mental determination.
References
References available upon request.
Timeline
BTEC - Business
Greatsfield School
2025.09 -
Customer Service Assistant (Volunteer)
Carpet Express (Family carpet shop)
2024.08 - 2025.02
Work Experience Student
HSBC Bank
2023.04 - 2023.04
GCSEs - Math, Science, English
Kingsford Community School
2020.09 - 2025.07