Sajid Mahmood

• Provided leadership for district-wide initiatives, enhancing operational efficiency.
• Managed multi-site operations to ensure seamless business continuity.
• Travelled across the district to oversee store operations.
• Facilitated regular meetings with store managers, ensuring alignment of objectives.
• Maintained communication channels between upper management and frontline employees, facilitating better understanding of company goals.
• Developed training programmes for staff skill enhancement.
• Mentored new hires to foster talent retention.
• Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
• Conducted audits and risk assessments to achieve regulatory compliance.

Lewisham Turnover: £22 Million, Size: 38000sqf 3 floors

Brixton Turnover: £18 Million, Size: 21000sqf 3 floors

• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Hired, managed and collaborate with 150- 180 staff members, 12 team leader, 8 assistant managers and 2 deputy general managers.
• Supported and lead the company’s agenda of team development and internal promotions to meet the management demand and retention level.
• Increased Market share to deliver record breaking sales and cost targets.
• Drove continuous improvement, communicating effectively and partnering with various associates across all levels within the organisation, providing high-level feedback to improve the customer experience and drive efficiencies
• Supported and supervised the 12 district stores and fully managed the teams remotely during District Manager’s days off and holidays.

Worked in various stores across different regions for 7 years.

Store Manager - London Bridge, Turnover: £15 Million

Store Manager - Greenwich, Turnover: £10 Million

Store Manager - Chelmsford, Turnover: £8 Million

• Developed new store location from ground up by hiring and training efficient team.
• Supported new business initiatives including 4 new store openings, various remodels, 2 relocations, district & regional development strategy, regional commercial action plan
• Recruited and trained motivated, hard-working staff for new stores.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Accomplished and exceeded short and long-term plans by developing and executing store strategies
• Managed day-to-day operations for popular, high-turnover stores, consistently exceeding targets

Store Manager : Oxford Street

Store Manager: Romford

Store Manager : Wood Green

• Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
• Maintained compliance with company policies, objectives and communication goals.
• Identified individual employee's unique work styles and adapted management methods.
• Updated store pricing, signage and merchandising based on current promotions
• Addressed and corrected sales staff communication issues in tactful and effective manner.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.

• Trained staff on best practices to achieve optimal productivity.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Analysed sales and data trends to anticipate customer needs.
• Built customer relationships with consultative sales approach.