Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Usman Durrani

manc,Lan

Summary

Dedicated professional with expertise in logistics planning, emergency response readiness, and decision-making under stress. Demonstrates strong skills in responsive communication, customer service dedication, and teamwork, complemented by a commitment to integrity and physical fitness. Adept at maintaining alertness and awareness in dynamic environments while excelling in report-writing and lone working scenarios. Seeking to leverage these competencies to contribute effectively to operational excellence and organisational success.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Delivery driver

SDS distributors LTD
Manchester, Lancashire
11.2014 - Current
  • Ensured safety by regular vehicle inspections and maintenance.
  • Navigated various routes efficiently, leading to increased route coverage.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Handled cash transactions accurately preventing discrepancies at end of day tallying.
  • Followed regulations governing transit of materials over national roads to maintain legal compliance.
  • Ensured customer satisfaction with timely delivery of goods.
  • Increased reliability by remaining flexible regarding work hours, including weekends and holidays as needed.
  • Collaborated closely with dispatch team; ensured accurate communication about delays or problems.
  • Provided excellent customer service, enhancing company reputation.

Education

Certificate of Higher Education - Business management

Horizon college
The Netherlands
09.2004 - 06.2006

Skills

  • Logistics planning knowledge
  • Self-Motivation for lone working
  • Emergency response readiness
  • Responsive communication
  • Alertness and awareness
  • Customer service dedication
  • Decision-Making under stress
  • Integrity maintenance
  • Physical Fitness
  • Report-writing
  • Teamwork

Languages

English
Fluent
Dutch
Fluent
Pashto
Fluent
Urdu
Advanced
Farsi
Intermediate

Timeline

Delivery driver

SDS distributors LTD
11.2014 - Current

Certificate of Higher Education - Business management

Horizon college
09.2004 - 06.2006
Usman Durrani