Usman Durrani
manc,Lan
Summary
Dedicated professional with expertise in logistics planning, emergency response readiness, and decision-making under stress. Demonstrates strong skills in responsive communication, customer service dedication, and teamwork, complemented by a commitment to integrity and physical fitness. Adept at maintaining alertness and awareness in dynamic environments while excelling in report-writing and lone working scenarios. Seeking to leverage these competencies to contribute effectively to operational excellence and organisational success.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Delivery driver
SDS distributors LTD
Manchester, Lancashire
11.2014 - Current
- Ensured safety by regular vehicle inspections and maintenance.
- Navigated various routes efficiently, leading to increased route coverage.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Followed regulations governing transit of materials over national roads to maintain legal compliance.
- Ensured customer satisfaction with timely delivery of goods.
- Increased reliability by remaining flexible regarding work hours, including weekends and holidays as needed.
- Collaborated closely with dispatch team; ensured accurate communication about delays or problems.
- Provided excellent customer service, enhancing company reputation.
Education
Certificate of Higher Education - Business management
Horizon college
The Netherlands 09.2004 - 06.2006
Skills
- Logistics planning knowledge
- Self-Motivation for lone working
- Emergency response readiness
- Responsive communication
- Alertness and awareness
- Customer service dedication
- Decision-Making under stress
- Integrity maintenance
- Physical Fitness
- Report-writing
- Teamwork
Languages
English
Fluent
Dutch
Fluent
Pashto
Fluent
Urdu
Advanced
Farsi
Intermediate
Timeline
Delivery driver
SDS distributors LTD
11.2014 - Current
Certificate of Higher Education - Business management
Horizon college
09.2004 - 06.2006
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