Usman Baig
Grays,Essex
Summary
Dynamic and results-driven professional with a strong foundation in time management, self-motivation, and leadership excellence. Demonstrates exceptional skills in team building and training, operational planning, and customer service excellence. Adept at fostering relationship-building through effective communication and active listening. Committed to staff development and implementing efficient decision-making strategies to enhance organisational performance. Career goals include leveraging sourcing strategies to drive customer engagement and operational success.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Operations director
Ezi Technology ltd
East Tilbury, Essex
05.2024 - Current
- Managed risk effectively, ensuring business continuity during challenging periods.
- Drove company mission and values, representing organisation at meetings and industry events.
- Conducted budget monitoring activities to ensure financial stability of operations.
- Motivated team members by providing mentoring and development opportunities.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Negotiated contracts with suppliers for cost savings without compromising quality.
- Recruited and managed senior staff with focus on delivering clear results.
Company Director
Ezi Technology ltd
East Tilbury, Essex
02.2014 - 05.2024
- Championed customer service improvement initiatives resulting in increased client satisfaction rates.
- Oversaw daily company operations to reach financial targets.
- Led team to achieve organisational goals and objectives.
- Monitored budget to meet sales and revenue targets.
Company director
Digitronics UK Limited
Ilford, Essex
12.2012 - 10.2013
- Managed risk effectively, ensuring business continuity during challenging periods.
- Drove company mission and values, representing organisation at meetings and industry events.
- Conducted budget monitoring activities to ensure financial stability of operations.
- Motivated team members by providing mentoring and development opportunities.
Company director
Ezi Technology Ltd
Ilford, Essex
05.2011 - 10.2013
- Managed risk effectively, ensuring business continuity during challenging periods.
- Drove company mission and values, representing organisation at meetings and industry events.
- Conducted budget monitoring activities to ensure financial stability of operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
Education
Master of Business Administration - Project Management and Financial Strategy
University of Westminster
London 09.2007 - 11.2008
Skills
- Time-management
- Self-motivation
- Team building and training
- Leadership excellence
- Strong communication
- Time efficiency
- Effective communication
- Active listening
- Decision making
- Operational planning and forecasting
- Customer service excellence
- Staff development
- Customer engagement
- Relationship-building
- Efficient decision-making
- Sourcing strategies
Affiliations
- Swimming
- Basketball
Languages
English
Fluent
Urdu
Fluent
Punjabi
Fluent
References
References available upon request.
Timeline
Operations director
Ezi Technology ltd
05.2024 - Current
Company Director
Ezi Technology ltd
02.2014 - 05.2024
Company director
Digitronics UK Limited
12.2012 - 10.2013
Company director
Ezi Technology Ltd
05.2011 - 10.2013
Master of Business Administration - Project Management and Financial Strategy
University of Westminster
09.2007 - 11.2008
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