Usama Miya
London,Greater London
Summary
Dedicated, reliable, and adaptable professional with diverse experience across customer service, hospitality care, and corporate cleaning environments. Environments in providing friendly and professional customer service, operating tills and handling payments, preparing food and supporting individuals with personal care and everyday activities, and maintaining high standards of cleanliness and hygiene. Strong ability to built positive relationships, work effectively as part of a team and remain calm professional in fast-paced professional. Companionate and respectful when supporting client, with a strong commitment to dignity, independence, and wellbeing. Highly organised, punctual, hardworking and attentive to detail, with the flexibility to work independently and follow workplace producers and health and safety standards.
Overview
3
3
years of professional experience
Work history
Customer Service Crew Member
Rio's Peri Peri Holloway
London, Greater London
2025.01 - Current
- Served customer at the front counter and operated the till ( cash register)
- Processed cash and card payments accurately
- Took customer order and resolved queries in a friendly and professional manner
- Prepared and packed food orders quickly while maintaining quality standards
- Worked as a nice team member with excellent customer service
Care worker
Home instead
London, Grater London
2026.03 - 2026.06
- Supported local people in the local community to maintain their independence and quality of life
- Provided personal care, companionship and practical support with everyday activities
- Built positive and supportive relationship with client
- Provided dedicated support during the one our visit
Cleaning Operative
Anabas
London, Grater London
2024.02 - 2026.06
- Cleaned and maintained a large 5th floor corporate office to a high professional standard
- Cleaned and organised desk, table, workspaces and common areas
- Vacuumed carpets and floors and carried out moping
- Cleaned glass surfaces, windows, and meeting room areas
- Used proper cloth for cleaning red, and blue same as during the bin bag change
Education
BA Business Management International Business - Business management
Richmond American University London
Grater London 2023.08 -
Skills
Customer service
Team work
Communication
Till and cash handling
Food preparation
Personal care
Person centred care
Supporting independent living
Cleaning and housekeeping
Attention to detail
Time management
Reliability
Health and safety
Organisation
Timeline
Care worker
Home instead
2026.03 - 2026.06
Customer Service Crew Member
Rio's Peri Peri Holloway
2025.01 - Current
Cleaning Operative
Anabas
2024.02 - 2026.06
BA Business Management International Business - Business management
Richmond American University London
2023.08 -