Urvi Ramani

Company Overview: Private Company working with the NHS

• To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards,
• Maintaining an up-to- date record of patients tracking and escalations that are kept on the Trust database.
• Supporting the service manager and team leader to ensure all administrative process are delivered including data and evidence collection for relevant national audits.
• Providing administrative support to clinical Teams.
• Ensuring regular communication with clinical teams, services managers, lead clinicians and support services i.e. radiology, pathology, out-patients using emails and telephone.
• Provided emotional support to patients and families, enhancing their comfort during difficult times.
• Scheduled diagnostic tests and interpreted results accurately for prompt medical interventions.
• Handled emergency situations calmly and efficiently, offering immediate assistance when needed.
• Monitored and updated patient progress reports accurately, aiding in efficient treatment delivery.
• Speak with patients and families to discuss care plan adaptations, seeking continual improvement.
• Resolved issues such as billing or communication problems that could affect care.
• Creating referrals for patients to a service provider
• Checking all results are normal and reporting back to patients

• Organised ongoing training sessions to enhance employees' professional development.
• Managed employee benefits packages, enhancing job satisfaction and loyalty amongst staff members.
• Provided administrative support during annual appraisal process resulting in seamless execution.
• Participated in disciplinary procedures to maintain a respectful workplace culture.
• Make sure all sickness/holiday/ overtime is updated in a timely manner and assist with payroll before month end.
• Supporting the pay review process and prepare necessary letters.
• Maintaining up-to-date records of candidate information
• Communicating with candidates about the application and next steps of the recruitment process
• collecting and verifying documents and communicating with relevant teams to ensure a smooth transition for all new hires

• Marinating the correct amount of stock in the dispensary at all times
• Printing labels for FP10s and ETPs
• Dispensing medicines against prescriptions
• Rotating stock in order to minimise out of dates
• Preparing dosette trays
• Endorsing dosette prescriptions
• Running a robust dispensary
• Checking endorsements
• Aiding the Pharmacist to send off prescriptions
• Speaking to surgeries