Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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URMI BHOI

LONDON,united kingdom

Summary

Professional Summary
Compassionate, dependable, and highly capable professional with a Bachelor of Vocation in Tourism, Travel, and Hospitality and hands-on experience in specialized care transport. Proven track record of supporting vulnerable individuals, including children with Special Educational Needs (SEN). Combining strong organizational and interpersonal skills with deep empathy to deliver high-quality, person-centered care, promote client independence, and maintain dignity at all times.

Overview

1
1
year of professional experience

Work History

TRAVEL ESCOT

QUICK CARS LTD
LONDON, united kingdom
2024.09 - 2025.07
  • Cultivated trusting relationships with patients through continuous support and exceptional care.
  • Key Skills & Core Competencies
    SEN Support: Delivering tailored physical and emotional care for children with autism, ADHD, and physical disabilities.

Ensured safety during school pickups/drop-offs, managed mobility aids, and provided companionship to enhance comfort and well-being. Hospitality & Service: Exceptional communication, cultural awareness, and a strong focus on client comfort and well-being. Safety & Safeguarding: Clear understanding of child safeguarding, risk management, and maintaining calm environments under pressure. Soft Skills: Active listening, high empathy, patience, crisis de-escalation, and strict punctuality. Work Experience SEN Driver / Passenger Assistant Quick Cars Ltd | [Start Date, e.g., 2024] – [End Date or "Present"] Provide safe, reliable, and punctual home-to-school transport for children with Special Educational Needs and Disabilities (SEND). Deliver specialized support during morning pickups and afternoon drop-offs, ensuring a calm, reassuring, and positive routine for sensitive or anxious children. Communicate warmly and professionally with parents, school staff, and care teams daily to ensure seamless handovers and peace of mind. Manage unexpected changes or behavioral challenges calmly and effectively, prioritizing the child's comfort, dignity, and physical safety. Adhered to transport safety protocols and safeguarding guidelines, maintaining vehicle cleanliness and a secure environment for children.

Education

Bachelor of VOCATION - TOUR TRAVEL HOSPITALITY

SARDAR PATEL UNIVERSITY GUJRAT INDIA
ANAND
2022-01

Skills

  • Client relationship management
  • Child safeguarding
  • Crisis de-escalation
  • Emotional support

Languages

GUJRATI
First Language
English
Intermediate
B1
Hindi
Beginner
A1

Interests

  • MUSIC
  • TRAVEL
  • WILDLIFE TRACKING

Timeline

TRAVEL ESCOT

QUICK CARS LTD
2024.09 - 2025.07

Bachelor of VOCATION - TOUR TRAVEL HOSPITALITY

SARDAR PATEL UNIVERSITY GUJRAT INDIA
URMI BHOI