Urfan Saleem
Leeds
Summary
Security professional with extensive expertise in public area safety checks, risk assessment, and advanced surveillance techniques. Demonstrates proficiency in CCTV operation and monitoring, access control systems, and body search procedures. Certified in first aid and knowledgeable in fire safety regulations, ensuring comprehensive public safety. Skilled in decision-making under stress and efficient incident reporting, complemented by leadership effectiveness and training staff members.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work history
Delivery Driver
Self-Employed – Takeaway & Uber Eats
Leeds
03.2021 - Current
- Navigated various routes efficiently, leading to increased route coverage.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Provided excellent customer service, enhancing company reputation.
- Ensured safety by regular vehicle inspections and maintenance.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Completed deliveries with smile and patient, personalised service.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
Cashier
BP Petrol Station
Leeds
08.2006 - 10.2020
- Resolved customer complaints professionally leading to higher retention rates.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Greeted each customer warmly, creating a friendly shopping environment.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Security officer
Merrion Centre
Leeds
01.2003 - 01.2006
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Trained new members of the security team, raising overall team performance levels.
Event Security Officer
Manchester United Football Club
Manchester
04.2001 - 12.2002
- Ensured event safety by implementing comprehensive security protocols.
- Utilised up-to-date knowledge about security systems, improving overall effectiveness of the operation.
- Implemented effective evacuation procedures leading to an increased sense of safety amongst patrons and staff alike.
- Reduced risk of incidents through regular security audits.
- Monitored CCTV feeds regularly identifying potential threats proactively.
Kitchen manager
McDonald’s
Leeds
02.1999 - 03.2001
- Delegated tasks wisely amongst staff members; created balance and harmony in the workplace.
- Coordinated with suppliers for timely ingredient deliveries, avoiding shortages or interruptions in service.
- Introduced energy-saving practices in the kitchen, contributing towards sustainability goals.
- Conducted regular inventory checks for more accurate stock control.
- Maintained cleanliness of kitchen area, meeting health and safety regulations consistently.
Garment Warehouse Operative
Klash Clothing Company
Manchester
01.1994 - 01.1999
- Assisted in logistics planning for seamless transportation of goods.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Packed orders for timely dispatch to customers and retail outlets.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Sorted materials into appropriate areas for easy access and organisation.
Education
GCSEs -
Mirpur Public School
Mirpur AJK 01.1992 - 11.1993
Skills
- Public area safety checks
- Risk assessment capability
- Self-Defence training
- Access control system knowledge
- CCTV operation knowledge
- Decision-Making under stress
- Body search procedures
- CCTV monitoring
- Physical Fitness
- Time efficiency
- Public safety knowledge
- Fire safety regulations expertise
- Advanced surveillance techniques
- Certified in first aid
- Leadership effectiveness
- Working in shifts efficiency
- Cybersecurity basics
- Security software use
- Training staff members
- Incident reporting procedures
- Site patrolling
- Efficient and proactive
Timeline
Delivery Driver
Self-Employed – Takeaway & Uber Eats
03.2021 - Current
Cashier
BP Petrol Station
08.2006 - 10.2020
Security officer
Merrion Centre
01.2003 - 01.2006
Event Security Officer
Manchester United Football Club
04.2001 - 12.2002
Kitchen manager
McDonald’s
02.1999 - 03.2001
Garment Warehouse Operative
Klash Clothing Company
01.1994 - 01.1999
GCSEs -
Mirpur Public School
01.1992 - 11.1993