Upma Bal
Buckingham,Buckinghamshire
Summary
Motivated administrative professional with skills to delegate, direct and monitor clerical work. Skilled at training others and carefully monitoring schedules, work accuracy and individual performance. Multitasks smoothly to manage high-tempo workflow.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work history
Student Ambassador
Glasgow Caledonian University
London
2025.01 - 2025.09
- Registered international students on database to maintain accurate information.
- Provided mentoring services to newly arrived international students ensuring they felt supported throughout their transition period.
Office Administrator
Seasons Industries
Amritsar
2023.06 - 2023.12
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Coordinated maintenance of the office environment, ensuring a safe and pleasant workspace for all employees.
- Managed smooth HR process for new starters, setting up on systems and issuing contracts to make easy transition into company.
- Assisted associated departments with clerical and administrative support.
HR Manager
SRO Foods India Pvt Ltd
Amritsar
2022.01 - 2022.12
- Overseeing recruitment, selection and the onboarding process.
- Manage all core HR departmental areas, including payroll, employee relations, HR admin, learning and development..
- Monitoring various aspects of an employee’s performance, such as attendance and sick leaves.
- Handling any disciplinary processes and formal grievances
HR Assistant
Jackson Laboratories Pvt Ltd
Amritsar
2019.01 - 2021.08
- Conducted initial screening of CVs, shortlisting candidates suitable for various roles within the organisation.
- Supported the HR Manager in strategic planning, contributing to long-term goals and objectives.
- Maintain accurate and up-to-date employee records, including personal information, employment contracts, performance evaluations, and benefits documentation
- Organised company events, such as team-building exercises and annual parties, boosting morale and engagement.
Company Secretarial
Acuity Professional Limited
Chandigarh and London
2017.07 - 2018.10
- Administrative tasks such as submitting Annual Confirmation Statements at Companies House.
- Anti Money Laundering Tests.
- HMRC and Companies House calls.
- Company secretarial work.
Front Desk Receptionist
Career Overseas
Amritsar
2015.08 - 2017.02
- Maintained a tidy reception area, ensuring a welcoming environment for all guests.
- Managed telephone switchboard, fielded calls with professionalism, and transferred to appropriate departments.
- Assisted in organizing company events and meetings.
- Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.
Education
Bachelor in Commerce
Guru Nanak Dev University
Master of Business Administration -
Amritsar Group of Colleges
AmritsarMaster of Science - International Management & Business Development
Glasgow Caledonian University
London 2024.09 - 2025.09
Skills
- Customer relationship building
- Operational support
- Leadership and Teamwork
- File management
- Resourcefulness
Affiliations
- Organisning Events
Timeline
Student Ambassador
Glasgow Caledonian University
2025.01 - 2025.09
Master of Science - International Management & Business Development
Glasgow Caledonian University
2024.09 - 2025.09
Office Administrator
Seasons Industries
2023.06 - 2023.12
HR Manager
SRO Foods India Pvt Ltd
2022.01 - 2022.12
HR Assistant
Jackson Laboratories Pvt Ltd
2019.01 - 2021.08
Company Secretarial
Acuity Professional Limited
2017.07 - 2018.10
Front Desk Receptionist
Career Overseas
2015.08 - 2017.02
Bachelor in Commerce
Guru Nanak Dev University
Master of Business Administration -
Amritsar Group of Colleges