Upendra Chary Marupaka
London,UK
Summary
Experienced operations specialist with a strong background in warehouse logistics and inventory management at Amazon UK. Actively pursuing an MSc in Business Analytics, anticipated completion in October 2025, emphasising analytical skills and process improvement. Expertise in managing workflows, supporting productivity, and generating operational reports. Dedicated to enhancing efficiency and safety standards.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Operations Associate (L1)
Amazon UK
Croydon, London
11.2024 - 09.2025
- - Executed daily warehouse operations, including sorting, packing, and dispatching inbound and outbound shipments.
- - Contributed to meeting operational performance targets and SLA compliance by ensuring accurate and timely processing of shipments.
- - Used Warehouse Management Systems (WMS) to support inventory tracking, shipment documentation, and workflow accuracy.
- - Collaborated with team members to adhere to safety protocols and operational standards.
- - Prepared basic operational updates and reports for supervisors to support day-to-day decision-making.
Customer Relationship Officer
Bharti Airtel Limited
Hyderabad, India
07.2022 - 05.2023
- - Resolved customer queries and service requests in a high-volume telecom environment.
- - Developed communication, problem-solving, and relationship management skills while supporting customer satisfaction.
Education
MSc - Business Analytics
University of Essex
Colchester, Essex 10.2024 - 10.2025
Bachelor of Commerce - Computers
Osmania University
Hyderabad 08.2016 - 07.2022
Skills
- Inventory management
- Shipment handling
- Workflow optimisation
- SLA compliance
- Time-management
- Team collaboration
- Excel (basic to intermediate)
- Warehouse Management Systems (WMS)
- Basic IT and network awareness
- Attention to detail
- Communication
- Teamwork
- Problem-solving
- Adherence to safety standards
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate
Telugu
Native
Websites, Portfolios, and Profiles
LinkedIn: www.linkedin.com/in/upendra-chary-marupaka
Additional information
Eligible to work in the UK under Graduate Route (PSW, 2025–2027). Comfortable with frequent travel within 30 miles of London Data Centres. Physically fit for manual handling and lifting to 18 kgs.
Timeline
Operations Associate (L1)
Amazon UK
11.2024 - 09.2025
MSc - Business Analytics
University of Essex
10.2024 - 10.2025
Customer Relationship Officer
Bharti Airtel Limited
07.2022 - 05.2023
Bachelor of Commerce - Computers
Osmania University
08.2016 - 07.2022