Unisa Chernoh Bangura
London,UK
Summary
Motivated and results-driven graduate with a BSc Honours degree in International Business Management. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business. Eager to apply strong analytical skills and customer service experience to an entry-level position in a dynamic organisation.
Overview
19
19
years of professional experience
2026
2026
years of post-secondary education
Work History
Warehouse Operative
Direct food production (DWF)
Enfield, UK
08.2023 - 09.2024
- Packed orders for timely dispatch to customers and retail outlets.
- Sorted materials into appropriate areas for easy access and organisation.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Checked invoices against delivered items to ensure accuracy in record keeping.
- Filed records to maintain accurate stock documentation.
- Managed disposal of waste materials, maintained clean working environment.
- Coordinated with management, contributed valuable input during team meetings.
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Inspected goods upon arrival, reported any discrepancies or damages.
- Facilitated smooth workflow by promptly processing incoming stocks.
- Improved efficiency with meticulous coordination of stock and inventory control.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Reduced damages with careful handling and storage of fragile items.
- Operated industrial ovens effectively, ensuring optimal baking conditions at all times.
- Kept up-to-date with latest baking trends and techniques for continuous improvement in product offerings.
- Performed routine maintenance on baking machinery for uninterrupted operation during busy periods.
Warehouse worker
Arrow XL Logistic
London, Enfield
01.2020 - 08.2020
- Managed inventory control for seamless supply chain management.
- Completed daily checklists to maintain warehouse cleanliness standards.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Assembled products efficiently, facilitating timely order fulfilment.
- Coordinated with team members for effective task completion.
- Streamlined workflow by creating efficient goods organisation system.
- Packed orders accurately to prevent damages during transit.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Followed health and safety guidelines with diligent use of protective gear.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Loaded lorries to expedite delivery schedules.
- Provided flexible working patterns to meet evolving warehouse scheduling needs.
- Ensured safety standards with regular equipment maintenance checks.
- Kept warehouse clean, ensuring a safe working environment.
Security Officer
Vegilo Security Chanel HARRODS
London, UK
10.2015 - 09.2020
- Working as part of a team to create safer environment by conducting regular checks on the premises
- Checking of goods inbound and outbound, Screen and searching
- Maintaining Health and safety during business operation, providing advice and recommendation as needed
- Demonstrating good communication and listening skills to address and resolve any customer complaints
- Acted as a point of contact for internal and external clients, exhibiting polite and professional communication via phone and e-mail and greeting and supporting visitors to the office
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Improved efficiency with meticulous coordination of stock and inventory control.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Upheld strict access controls for ensuring building security.
Security Officer
ICTS HARRODS
London, UK
05.2011 - 09.2015
- Worked as part of a team to deliver excellent customer service to all customers by listening and responding to clients queries in a confident and professional manner
- Creating safer environment for customer and client by being vigilant, good surveillance and situation awareness about the latest offers and promotions for revenue growth
- Till processing of payments, including cash, credit card and loyalty card purchases, to help staff open and closing tills during business hours
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Upheld strict access controls for ensuring building security.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
Warehouse Operative
Warburton Bakery
Enfield, UK
06.2005 - 04.2011
- As part of a team I work efficiently and accurately during production period
- This involved displaying a polite and friendly approach at the warehouse
- Demonstrating good communication and listening skills to address and resolve any problem during business operation
- Improved efficiency with meticulous coordination of stock and inventory control.
- Packed orders for timely dispatch to customers and retail outlets.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Checked invoices against delivered items to ensure accuracy in record keeping.
- Filed records to maintain accurate stock documentation.
- Sorted materials into appropriate areas for easy access and organisation.
- Assisted in logistics planning for seamless transportation of goods.
- Reduced damages with careful handling and storage of fragile items.
- Managed disposal of waste materials, maintained clean working environment.
Education
NVQ Level 1 - Aviation industry
Hallow college Stansted Airport
Stansted Essex 03.2025 - 04.2025
L1 Exploring the Aviation Industry - Aviation
Hallow College
Stansted Mountfitchet, Essex 03.2025 - 04.2025
BSc Honours - International Business Management
Anglia Ruskin University
London 09.2020 - 06.2024
LEVEL 3 Diploma - Adult Care
NCFE CACHE
London | UKBTEC LEVEL 2 - Door Supervisor
Free 2 Learn Training centre
Hackney London 03.2011 - 04.2011
Certificate in Achievement - Screening and Searching
Status Training Services Ltd
Stratford London 02.2012 - 03.2012
BTEC Level 2 - Customer Service
Hackney College
London 03.2011 - 10.2011
Skills
- Effective communication and interpersonal abilities
- Strong customer service capabilities
- Experience in staff management
- Proficiency in change management
- Skill in conflict management
- knowledge of Microsoft Office
- Logistics understanding
- Inbound processing
- Equipment operation supervision
- Warehouse equipment handling
- Racking systems usage
- Barcode scanning literacy
- Materials storage oversight
References
References available upon request.
Timeline
NVQ Level 1 - Aviation industry
Hallow college Stansted Airport
03.2025 - 04.2025
L1 Exploring the Aviation Industry - Aviation
Hallow College
03.2025 - 04.2025
Warehouse Operative
Direct food production (DWF)
08.2023 - 09.2024
BSc Honours - International Business Management
Anglia Ruskin University
09.2020 - 06.2024
Warehouse worker
Arrow XL Logistic
01.2020 - 08.2020
Security Officer
Vegilo Security Chanel HARRODS
10.2015 - 09.2020
Certificate in Achievement - Screening and Searching
Status Training Services Ltd
02.2012 - 03.2012
Security Officer
ICTS HARRODS
05.2011 - 09.2015
BTEC LEVEL 2 - Door Supervisor
Free 2 Learn Training centre
03.2011 - 04.2011
BTEC Level 2 - Customer Service
Hackney College
03.2011 - 10.2011
Warehouse Operative
Warburton Bakery
06.2005 - 04.2011
LEVEL 3 Diploma - Adult Care
NCFE CACHE
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